Senior Marketing Operations Manager
We are seeking a highly capable and execution-focused Senior Manager, Marketing Operations to serve as the operational backbone of a high-performing international marketing organization.This role is responsible for driving excellence in budget management, vendor coordination, and cross-functional project execution. The ideal candidate brings strong operational discipline, thrives in complex, matrixed environments, and has a demonstrated ability to navigate internal systems and stakeholders to ensure work gets done efficiently and accurately.This is a critical role that enables marketing effectiveness, financial accuracy, and organizational alignment. Travel 5-10%.Financial & Budget Operations LeadershipOwn end-to-end tracking and reporting of marketing budgets across multiple channels (e.g., digital media, vendors, internal budgets) Ensure accuracy, transparency, and timeliness of all budget reporting Partner closely with Finance and Accounts Payable to:Ensure accurate coding and allocation of expenses Resolve discrepancies proactively Ensure timely vendor payments Support annual budget planning cycles with clean, reliable data and insights Data-Driven Approach: Use data and analytics to measure lead generation success, refine outreach strategies, and report on KPIs to ensure optimal ROI for marketing efforts.Market Drivers: Maintain a strong understanding of current trends, technologies, and competitive activities in the biotech and pharma CRDMO sector, especially regarding small molecule and TIDES solutions.Vendor & Operational ManagementOversee operational management of 8–14 marketing vendors and partners Ensure vendors are properly onboarded, supported, and paid in a timely manner Serve as the primary coordination point between vendors and internal teams for operational needs Maintain operational consistency and efficiency across vendor engagementsMarketing Operations & Project ExecutionDrive coordination and tracking of key marketing initiatives across a matrixed team Own monthly marketing reporting processes:Coordinate inputs across stakeholders Ensure timely delivery of leadership-ready reports Provide visibility into project status, risks, and dependencies Proactively identify issues and escalate when needed to keep initiatives on track Team & Organizational SupportSupport internal and external meeting logistics, including coordination with global stakeholders Assist with execution of key initiatives such as tradeshows and international sales meetings Provide operational support for team needs, ensuring seamless execution across activities Key Success FactorsAbility to operate independently and drive execution without constant direction Strong relationship builder across Finance, vendors, and internal teams High level of discretion and professionalism Proactive mindset with the ability to anticipate needs and identify risks Demonstrated ability to “figure out how to get things done” in complex environments Success in This RoleWithin The First 6–12 Months, This Individual WillDeliver accurate, reliable budget reporting to support annual planning Ensure all vendors are paid accurately and on time Establish strong, trusted relationships with Finance and Accounting Provide clear visibility into marketing initiatives through structured tracking and reporting7–12 years of experience in marketing operations, project management, business operations, or executive administration within a complex organization Bachelor’s degree preferredStrong experience in budget tracking, financial reporting, and operational coordination (required) Proven ability to navigate and execute within highly matrixed, global organizations Exceptional organizational, communication, and problem-solving skills High attention to detail and commitment to accuracy Technical SkillsAdvanced Excel proficiency (required) PowerPoint proficiency (required) Experience with project management tools (e.g., Monday.com) preferred