AR/Collections Specialist

Position OverviewWe are seeking a detail-oriented and proactive Accounts Receivable / Collections Specialist to join our growing industrial organization in the Dayton area. This role is responsible for managing a high-volume portfolio of B2B accounts, driving timely collections, resolving billing discrepancies, and supporting overall cash flow performance. The ideal candidate thrives in a fast-paced, manufacturing environment and is comfortable working cross-functionally with sales, operations, and customer accounts payable teams.Key ResponsibilitiesManage and monitor assigned accounts receivable portfolio, focusing on reducing past-due balances and improving cash flowConduct outbound collection efforts via phone and email while maintaining strong customer relationshipsAnalyze aging reports and prioritize collection activities based on risk and delinquencyInvestigate and resolve billing discrepancies, including pricing, freight, short pays, and deductionsCollaborate with internal teams (sales, customer service, operations) to resolve disputes and ensure timely paymentPrepare and distribute customer statements, invoices, and payment remindersDocument collection activity, payment commitments, and account status updates in ERP systemRecommend accounts for escalation, credit hold, or third-party collections as neededAssist with credit evaluations, new customer setup, and maintenance of customer master dataSupport month-end close processes, including AR reconciliations and reportingQualifications2–5+ years of accounts receivable and/or collections experience, preferably in a manufacturing or industrial environmentStrong understanding of B2B collections processes and AR agingExperience working with ERP systems (SAP, Oracle, NetSuite, or similar)Proficiency in Microsoft Excel (pivot tables, VLOOKUPs preferred)Excellent communication skills with the ability to be both professional and assertive in collections effortsStrong problem-solving skills with attention to detailAbility to manage a high volume of accounts and competing prioritiesPreferred QualificationsAssociate’s or Bachelor’s degree in Accounting, Finance, or related fieldExperience working with customer portals and large national accountsKnowledge of credit risk, deductions management, and dispute resolutionExperience in a fast-paced industrial, distribution, or manufacturing#INAPR2026