Dental Front Desk

WHO ARE WE? We thrive on working as a team and delivering high-quality patient care for our multi-generational patients, in a family-type atmosphere! And we have fun doing it! We are a close-knit group who enjoys working together, learning together in continuing education, and even playing together outside of the office. We are committed to continual improvement! By joining the team, you become part of a patient centered practice that is playing a vital role in helping our communities. Hours: M - Th 8am - 5pm || Fri 8am- 1pm Amazing Benefits: We offer a culture that values caring, professional development, growth, and sustainability. We provide a comprehensive and competitive benefits program Education/Experience: High school diploma One or more years of Dental office experience required Requirements: Maintaining effective rapport with patients, dentists, other staff members, and the community; requires good interpersonal skills. Effective verbal/nonverbal communication abilities with patients and team members Team player Reliability Ability to be flexible when needed Experience with resolving conflicts Experience with customer service or patient relations Experience with Dentrix and/or Eaglesoft Contribute to the office: Maintain a professional welcome area; keep patient education materials organized, and so on. Welcome patients and visitors to the practice with a kind greeting. Check-in patients according to office protocol, verifying and updating patient information. Answer incoming calls with outstanding customer service. Verify insurance benefits Maintain a mechanism for recall and inactive patients. Manage patient relations and resolve patient problems. Assist patients in understanding office policies. Confirm appointments for the next day based on protocol and patient preferences. Patients should be scheduled in advance to make the most of doctor and staff time. Check the patient quick-fill list to see if there are any cancellations or no-show appointments. Patients should be charged at the time of treatment. Make any necessary follow-up appointments. After the patient's appointment, prepare financial treatment plans and give plan options to them. As needed, assist in the treatment room. Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Schedule: Monday to Friday Experience: Dental office: 2 years (Required) Dentrix: 1 year (Required) Ability to Relocate: Rowlett, TX: Relocate before starting work (Required) Work Location: In person