Restaurant Supervisor PT/FT

Job Description: Evening Shift Supervisor - Pinheads Entertainment Position Overview: We are in search of a skilled and motivated Evening Shift Supervisor to lead our team at a prominent Bowling Entertainment Company during the evening hours. This pivotal role requires a dynamic individual who can provide effective leadership, ensure smooth operations, and guarantee an exceptional experience for our guests. If you have proven leadership abilities, strong communication skills, and a passion for creating memorable evenings of entertainment, we encourage you to apply for this role. Key Responsibilities: Team Leadership: Supervise and provide guidance to evening staff, including hosts, porters, and cafe associates. Foster a positive work environment, encouraging teamwork, and addressing any staff concerns or issues. Guest Experience: Ensure a high standard of guest service by coaching and motivating the team. Handle guest inquiries, feedback, and concerns professionally and effectively. Shift Operations: Oversee the evening shift's daily operations, including seating, lane assignments, and cafe service. Monitor lane reservations and queue management to optimize guest flow and satisfaction. Safety and Compliance: Ensure compliance with safety protocols and regulations, conducting regular safety checks. Implement security measures and manage emergency situations, if they arise. Inventory and Supplies: Monitor inventory levels of cafe supplies and equipment, ensuring efficient use and ordering as needed. Manage inventory control to minimize waste and maximize cost-effectiveness. Financial Accountability: Monitor cash handling procedures and financial transactions, ensuring accuracy. Assist with end-of-day reconciliation and reporting. Problem Solving: Address operational challenges and resolve issues swiftly to maintain a smooth guest experience. Collaborate with other managers and departments to streamline operations. Qualifications and Skills: High school diploma or equivalent; additional education or relevant experience in hospitality or management is preferred. Proven leadership experience, ideally in a hospitality or entertainment setting. Exceptional interpersonal and communication skills. Ability to work effectively in a fast-paced environment and make sound decisions under pressure. Strong organizational skills and attention to detail. A customer-centric mindset with a commitment to delivering outstanding service. Flexibility to work evenings, weekends, and holidays as required. Pay: Starting at $41,000 per year Benefits: Competitive salary with potential performance-based bonuses. Access to bowling and entertainment facilities during off-duty hours. Ongoing training and professional development opportunities. If you are a dynamic leader with a passion for providing exceptional guest experiences and ensuring efficient evening operations in a bowling entertainment setting, we encourage you to apply for the Evening Shift Manager position. Please submit your resume along with a brief cover letter highlighting your relevant leadership experience and your commitment to creating memorable evenings for our guests. Job Type: Full-time Pay: $32,000.00 - $51,500.00 per year