Air & Ocean Export Coordinator

LOCATION New York Los Angeles _ MAIN RESPONSIBILITIES Handling of air and ocean Export Shipments. Booking of cargo and negotiation of Ad Hoc rates with carriers Shipment's pick up arrangements and planning Conformity verification of all documentation at time of shipment preparation. Building and maintaining good relations with carriers Read, monitor and respond promptly to all incoming communications (clients and other business partners-Domestic and Overseas) in order to properly manage and control daily operational issues Verify bookings and get appropriate approvals before relaying information overseas. Tracking and tracing of shipments to final destination Timely and accurate billing of shipments Conformity review and approval of supplier's invoices on a timely basis Conformity review and approval of overseas agent's remittance on a timely basis Solving in a diligent and business efficient manner customer complaints and implement measures to prevent their frequency and recurrence Solving of internal and operation problems in a diligent and business efficient manner in order to prevent service deficiencies and/or customer's dissatisfaction Improving on an ongoing basis internal systems and procedures in order to favour customer service and departmental efficiency _ POSITION REQUIREMENTS Good knowledge of export industry and regulations Min 3 Years experience in air and ocean exports with International shipments Strong communication skills Strong people skills Strong aptitude in managing emergency situations in a business efficient manner Strong aptitude in decision making and problem solving Strong aptitude in time management Ability to review procedures and identify areas of improvement Ability to set priorities and organize workload assigned in an efficient manner Ability to work a fast paced environment _ APPLICATION PROCEDURE Qualified candidates should forward their C.V. with cover letter to: Human Resources 725 Montee de Liesse Saint-Laurent, Quebec, Canada H4T 1P5 Fax (514) 905-1247 Email: humanresources@oecgroup.ca