Executive Assistant

National law firm Michael Best & Friedrich LLP is seeking a proactive, highly organized, and tech-forward administrative support professional to join our Charlotte, North Carolina office. This is an exciting and highly visible role supporting the Office Managing Partner of our growing Charlotte office in beautiful new office space! The Executive Assistant will provide onsite (in-office) administrative support to the Office Managing Partner and his team with a robust Transactional legal practice. The ideal candidate brings strong communication skills, AI proficiency, and a marketing sensibility to a dynamic, client-facing role.What You'll Be DoingManage an active calendar of appointments, schedule meetings, video calls, and book travel arrangements for the Office Managing Partner (OMP), ensuring optimal coordination and performance of the OMP's scheduleThrough excellent verbal and written communication, keep the OMP well informed and up to date on upcoming commitments and responsibilitiesDraft, review, and manage client-facing emails and professional communications on behalf of the OMP, ensuring all external correspondence reflects a polished, professional toneFunction as a client concierge responding to inquiries from clients and other attorneys in a timely and professional manner, and assisting with client touchpoints and follow-upTake business development notes on client callsCompose and prepare confidential correspondenceLeverage AI tools and emerging technologies to streamline administrative workflows, enhance productivity, and improve the quality and efficiency of work productWorking closely with the Marketing & Events team, assist with planning and the execution of onsite client eventsAssist with the OMP's social media presence, including drafting and scheduling posts, and supporting the creation of multimedia content such as promotional videos, recorded interviews, and other digital media for the OMP's professional brandTranscribe, type, edit, proofread, and finalize meeting presentations, meeting agendas, documents, correspondence, memos, charts, billings, and reportsMaintain and organize both hard-copy and electronic filesPrepare and submit personal and client-related attorney expense reports and reimbursements into the Firm's expense management softwareManage travel arrangements for the OMPEnter time into time management software on behalf of the OMP and assist with reviewing prebillsCommunicate with clients as to billing issues and status of mattersProcess new client/matter documentation, including initiation of conflict checks, input of information into the Firm's new business intake system, and preparation of engagement letters to clientsTrack and file continuing legal education credit for assigned legal staffProvide assistance in civic, charitable, community, and professional activitiesMinimum Requirements:Bachelor's degree required; a degree in marketing, communications, or a related field is strongly preferred. Recent graduates with relevant internship or professional experience are encouraged to apply.2+ years of experience working in a professional services office environment preferred; equivalent internship or academic experience will be considered for recent graduates.Professional demeanor, poise, and proven ability to build and maintain professional relationships.Exceptional communication skills via phone, email, and in-person, with the ability to represent the OMP effectively in client-facing interactions.Ability to prioritize competing deadlines.Strong organizational skills, focused attention on detail, sound judgment, and ability to function and produce results in a fast-paced environment.Familiarity with social media platforms and content creation tools; experience producing or coordinating multimedia content (e.g., video, interviews, digital campaigns) is a plus.Ability and willingness to work in the office location four to five days per week.Valid authorization to work in the U.S.Technology Requirements:Demonstrated proficiency with AI-powered tools and platforms (e.g., Microsoft Copilot or similar generative AI applications). Comfort adopting and integrating new AI technologies into daily workflows is essential and non-negotiable for this role.Proven technological savvy and willingness to learn new applications and software.Advanced proficiency in Microsoft Office applications including Word, Outlook, PowerPoint, and Excel.Experience in the following software a plus:iManage, OneDrive, or similar electronic document management systemSmartSheetDocuSign or similar e-signature programLinkedIn and other social media management toolsVideo editing or multimedia content creation tools (e.g., Canva, Adobe Creative Suite)Adaptability:Ability to learn and embrace new skills and best practices - including AI and emerging technologies - as the position and Firm evolvesAbility to work quickly and accurately under pressure and varying deadlinesAbility to work well independently as well as effectively within a teamAbility to multi-task, set priorities, manage time effectively, and exhibit excellent follow-upCollaboration:Team player mentality, with a desire to be a part of a collaborative, high-performing groupAbility to develop relationships and foster teamwork at all levels of the FirmWillingness and ability to work proactively in our Team Environment, across various groups and/or locationsCommunication:Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staffExcellent oral and written communication skills, with a strong ability to draft polished, professional correspondence for external audiencesProblem Solving Skills:Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutionsAgility to respond to unexpected challenges, including proactively developing innovative solutions to complex problemsProfessionalism:Ability to maintain composure and demonstrate good judgmentAbility to manage confidential information and sensitive situations with tact and discretionThe CompanyThis is an opportunity to work with the Best. We are Michael Best & Friedrich, LLP. We are a full-service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high-net-worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.The LocationWe have offices in Wisconsin (Green Bay, Madison, Milwaukee, Waukesha); Illinois (Chicago); Utah (Salt Lake City); Colorado (Denver, Broomfield); Texas (Austin); North Carolina (Charlotte, Durham, Raleigh, Wilmington); California (Los Angeles); Nebraska (Lincoln); and Washington DC. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients. This position is based in our Charlotte, NC office. Why You Should ApplyAt Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance its employees’ overall well-being, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.Learning and GrowthChallenging and Dynamic RoleCareer Development PlanningProfessional Growth OpportunitiesPerformance Management and CoachingSpecialized Training Programs Health & WellnessMedicalDentalVision CareHealth Savings AccountsFlexible Spending AccountsWellness ProgramEmployee and Family Assistance Program Total CompensationCompetitive Base PayAnnual Merit Review/Incentive PayOutstanding BenefitsGenerous PTO Plus 10 Paid Holidays Planning for the Future401(k) with Company ContributionShort Term Disability PlanLong Term Disability PlanLife InsuranceCritical Illness InsuranceParental/Family LeaveCulture and WorkplaceRespected organization with Collaborative CultureGrowing Firm with an Exciting FutureContemporary Work EnvironmentPositive and Respectful Work ClimatePerformance RecognitionTo be considered for this position, please submit an application via our online portal. Recruitment Agencies: Michael Best is not accepting unsolicited agency resumes for this position. Please do not forward resumes to our careers email address or any Firm employees. Michael Best is not responsible for any fees related to unsolicited resumes. Michael Best & Friedrich LLP and Michael Best Strategies LLC (collectively known as "Michael Best") are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at 414.225.4999 or careers@michaelbest.com to let us know the nature of your request and your contact information.