Human Resources Business Partner – Employee Relations (HR ER)
About Children’s Specialized ABAChildren’s Specialized ABA is designed to address the comprehensive needs of children diagnosed with Autism Spectrum Disorder (ASD). By leveraging the expertise of the Children’s Specialized Hospital Autism Center of Excellence, the program aims to expand access to innovative and compassionate care, empowering children diagnosed with autism to thrive. Children’s Specialized ABA offers home-based, community-based, and center-based ABA therapy.At Children’s Specialized ABA, We Envision a Future Where Every Child Diagnosed With Autism Has Access To Innovative And Compassionate Care, Empowering Them To Thrive And Reach Their Full Potential. Our Vision Is Built On Four Core ValuesInclusivity: We celebrate the diversity within the Autism spectrum and are committed to creating an inclusive environment that respects and values each person’s individual strengths and differences. Innovation: We foster a culture of creativity and collaboration, exploring new ideas to develop personalized solutions that enhance quality of life for all children with Autism. Connection: We actively engage with the health systems and broader community to coordinate services and care for people with Autism. Quality and Safety: We invest in research and training to provide cutting-edge, effective, safe, and personalized services tailored to the unique needs of those we serve. Join Us as a HR Business Partner – Employee RelationsThe HR Business Partner (HRBP) – Employee Relations serves as a hands-on HR partner to Clinical and Operational leaders across a multi-site ABA organization. This role is primarily focused on employee relations, including workplace investigations, conflict resolution, and manager coaching, while ensuring consistent and compliant application of HR policies and practices.The HRBP – Employee Relations provides day-to-day guidance to leaders on performance management, employee concerns, and organizational changes, helping to resolve issues proactively and reduce risk. This role partners closely with HR leadership to support a balanced approach to compliance, workforce experience, and engagement, while contributing insights that strengthen retention and overall employee experience.Operating within a matrix HR structure, this position collaborates with the HR Director and the Director of People Experience & Engagement to support both tactical execution and continuous improvement of HR processes across the organization.What You'll DoHR Partnership & Leader SupportServe as a trusted HR partner to clinical, operational, and regional leaders across multiple locationsProvide day-to-day guidance on employee relations, performance management, and organizational changesCoach leaders on communication, conflict resolution, and effective people management practicesSupport consistent application of HR policies, procedures, and best practicesDevelop and deliver training, job aids, and tools to strengthen manager capabilityEmployee Relations & InvestigationsManage employee concerns, complaints, and workplace issues with professionalism and urgencyConduct workplace investigations (e.g., harassment, discrimination, policy violations), ensuring thorough documentation and timely resolutionInterview employees and leaders, gather evidence, and provide clear findings and recommendationsPartner with HR leadership and legal counsel on complex or high-risk mattersEnsure cases are triaged, documented, and resolved within established timelinesManager & Employee GuidanceProvide coaching to managers and employees to support early and effective resolution of workplace concernsAdvise on corrective action, performance improvement plans (PIPs), and termination considerationsSupport leaders in navigating difficult conversations and employee performance discussionsRespond to HR inquiries and escalate issues as appropriatePerformance ManagementSupport annual performance review processes across clinical and administrative teamsCoach leaders on performance management best practices and documentation standardsReview performance documentation for consistency, fairness, and compliancePartner with leadership to drive performance improvement initiativesPolicy, Compliance & Risk ManagementInterpret and apply company policies and multi-state employment lawsEnsure compliance with federal, state, and local regulationsMaintain accurate and confidential employee relations documentationTrack trends in employee relations cases and escalate risks proactivelySupport audits, unemployment claims, and compliance-related processesContribute to policy updates and HR process improvementsEngagement & RetentionSupport engagement and retention initiatives in partnership with HR leadershipContribute insights from employee feedback and ER trends to improve workforce experienceAssist in developing and implementing action plans to address turnover and engagement challengesWhat You'll Need Bachelor's degree in human resources, business or related field SHRM-CP or PHR strongly preferred 3–5 years of HR experience (HR Generalist or HRBP experience) Experience supporting managers in employee relations or HR advisory capacity Strong communication and problem-solving skills Ability to work in a fast-paced, multi-site environmentWork Location & Hours: This is a full-time position in a hybrid work setting at our Raleigh NC Office. The core hours are 8:30am to 5:00pm.Why Work With Children’s Specialized ABA?We’re an amazing ABA provider! We take a whole-child, whole-caregiver approach. Our integrated model combines ABA therapy with speech, occupational therapy, and behavioral health support. You’ll be part of a deeply collaborative, mission-driven team.Here’s What You Can ExpectUp to 24 paid days off in your first year (including PTO, sick time, and holidays); earned on an accrual basis, paid time off increases with tenure Comprehensive benefits including FREE medical (for employee, buy-up for dependent/partner coverage), voluntary dental, vision, short-term disability, critical illness coverage, and more! Free 50k life insurance policy. Free Employee Assistance Program (EAP). 401(k) retirement savings plan Company discount program – discounts of amusement parks, memberships, cruises, movie tickets, spas, sports ticks and more. Reasonable Pay EstimateA reasonable estimate of the pay range for this position is $85,000.00 to $90,000.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and experience equity.Children’s Specialized ABA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.