Development and Operations Coordinator

Development & Operations CoordinatorThe coordinator will support the administrative, logistical and operational systems of the organization. This role will handle key day-to-day functions that ensure the organization to run smoothly while freeing up the Operations Manager to focus on strategic planning, cross-team coordination and enhance organizational efficiency.Responsibilities to be DelegatedManage projects such as the Annual Report, overseeing Memorandum of Understanding (MOU) processes, and interfacing with the social media marketing team on media communication plansReview existing policies and support the development of clear, sustainable frameworks that guide long-term organizational practicesProvide logistical support for the planning and execution of external eventsSupport external stakeholders related to programmatic execution, i.e., logistics, etc.Support Scholarship process by drafting Terms of Grant (TOG), coordinating fund disbursement with the Executive Administrative Assistant, and communicating with donors on interview scheduling and candidate selectionManage website content updatesAssist in collecting, analyzing, and reporting website and social media performance metrics on a monthly basisCoordinate with board meeting logistical and technological needsSupport the tracking and organization of key documents, such as MOUs and TOGs to ensure they are up-to-date, properly logged, and easily accessibleCreate meeting schedules and coordinate calendars to ensure all stakeholders are informed and preparedStrategic ValueThe coordinator will minimize the need for daily project oversight, allowing the Operations Manager to concentrate on strategic initiatives such as policy/process development and the Choose A Cause website redesign - advancing both operational excellence and long-term organizational growth.This shift also strengthens cross-functional team support and enables focused efforts on mission-driven strategic priorities.In the first 30 days, the coordinator will:Review organizational policies, processes, and manuals to understand workflowsGain an overview of current and upcoming projects, including key deadlinesFamiliarize with shared drive structures and document organizationAttend project meetings to observe workflows and communication stylesIdentify key stakeholders and track project deliverablesBegin supporting daily project activities under guidance, moving toward independently managing initiatives such as the Annual Report, Choose A Cause, and social media communicationsComplete training on NeonCRM, Mailchimp, and websiteBy day 60, the coordinator will:Manage projects such as the Annual Report, oversee MOU processes, and work with the social media team on communication plansReview and help develop sustainable organizational policies, processes, and manualsProvide logistical support for external events, programmatic initiatives, and the facilitation of scholarshipsManage website content updates and report on website and social media metrics monthlyCoordinate logistics and technology for board meetings as neededMaintain and organize key documents such as MOUsSchedule and coordinate meetings to keep stakeholders informed and preparedPerformance will be measured by:Alignment with expectations: Deliverables meet established objectives, standards, and formatsTimeliness: Outputs are delivered on schedule, allowing time for review and revisionChecklist: Prioritized checklist of daily tasks utilizing Trello dashboard to organize tasks with deadlines and status updates across department