Strategy and Operations Lead, Tutor

Strategy And Operations LeadClassDojo's goal is to give every child on Earth an education they love. We started by building a network that connects teachers, children, and families. Today, ClassDojo is used in the vast majority of U.S. schools and reaches tens of millions of students and families globally. We're now expanding beyond communication to build experiences that help kids learn, grow, and thriveboth in and outside the classroom. One of those experiences is Dojo Tutor, which connects kids with caring, experienced teachers for 1:1 and group tutoring sessions that boost their skills and confidence. We're already operating at a large scale and regularly hear from families and tutors about how Dojo Tutor is changing kids' and tutors' lives for the better. But we're just getting startedand we have ambitious goals for growing Dojo Tutor's reach and impact this year and beyond.We're looking for a Strategy And Operations Lead to drive some of the most important and least-defined priorities within our Tutor business. This role exists because several critical initiatives, including tutoring quality & safety systems, new growth opportunities, and tutor community engagement, are currently unowned or fragmented across teams. You will take full ownership of these areas and drive them from idea to execution, ensuring they result in real, measurable outcomes.This is a high-impact, highly autonomous role. You'll operate at the intersection of strategy and executionidentifying what needs to happen, creating structure where none exists, and making sure work actually gets done. You will be responsible not just for launching new initiatives, but also for owning and improving core systems that ensure high-quality and safe tutoring experiences at scale.You will own and execute high-priority Tutor initiatives end-to-end, including:Own tutoring quality & safety systems (AI-enabled)Drive new growth initiativesEngage and support the tutor communityTutors are the beating heart of our entire operation. Our business and our impact on kids and families are only possible because of our tutors. Supporting them, understanding their needs, and advocating for them are essential responsibilities in this role.You will work cross-functionally with a high-performing team of operators, data scientists, product managers, marketers, designers, and engineers to grow and improve our business, helping tutors, students, and families thrive.This is a critical role with tremendous growth potential.You might be a good fit if:Have 3+ years of experience in a fast-paced, high-ownership environmentHave owned cross-functional projects or initiatives end-to-end with measurable resultsAre comfortable operating in ambiguity and creating structure where none existsHave strong user empathy and are able to build trust with educatorsCan translate user insights into decisions, systems, or product/operational improvementsAre passionate about our mission and care deeply about helping teachers build thriving tutoring businesses through our platformWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones.ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States):CA, WA, NY, NJ, CT states: $120,000 - $150,000 (USD)All other states in the US: $102,000 - $127,500 (USD)LI-Remote