Operations Manager

Bones BBQ Smokehouse & Grill | Minot, ND At Bones BBQ Smokehouse & Grill, we believe BBQ isn’t just food- It’s an experience. From the hickory smoke curling out of the pit to the clink of glasses and laughter in the dining room, this is where community comes to the table. Now we’re looking for a bold, people-focused General Manager to lead the charge, set the standard, and keep the fire burning strong. Job Summary You’ll run the restaurant, but more importantly, you’ll help build it into a thriving business ready for expansion. That means: Leading a team that exceeds expectations and holding people accountable Owning and understanding the finances - food cost, profit, labor, and expenses Creating systems that make things run smoother, faster, better Driving urgency, accountability, and consistency every single day Making decisions like an owner, not an employee This is a path-to-partnership role for the right person. Proven results and a career oriented mindset are the stepping stones to equity partnership. Responsibilities Collaborate with the executive team to build a strong business model that can be replicated in new markets. Lead and delegate all restaurant operations, ensuring smooth day-to-day functioning and excellent guest experiences. Train and enable leaders in the company to own their areas of supervision. Create a high accountability team with consistent communication. Manage staff recruitment, training, and development to build a motivated and skilled team. Drive performance across key metrics: labor, COGS, sales, and profitability Build systems and processes that improve consistency and efficiency Establish and enforce clear standards for service, food quality, and operations Identify issues quickly and take action to correct them Requirements 5+ years of leadership experience in operations Multi-unit or high-volume leadership experience preferred Strong understanding of P&L, labor management, and cost control Proven ability to build teams and hold leaders accountable Clear, direct communicator who can lead with both urgency and consistency Someone who thinks like an operator—not just a manager ServeSafe Certified (or willing to obtain) Must be at least 21 years of age. Valid Driver’s license and vehicle insurance. Must be located near Minot, ND (this is an in-person role) Pay & Benefits Competitive salary ($80K–$100K, based on experience) Full Benefits package including medical, dental, vision, 401K, and perks Performance-based bonus opportunities Opportunity to earn equity based partnership in the business Real growth path into senior leadership Direct exposure to ownership and strategic decision-making Opportunity to help shape and scale a growing restaurant group Equal Employment Opportunity Bones BBQ & Smokehouse is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Bones BBQ & Smokehouse will provide reasonable accommodation for qualified individuals when appropriate. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Pay: $80,000.00 - $100,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Vision insurance Work Location: In person