Castle Park - Retail Supervisor

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.Supervise Arcade, Retail, and Skill team members in all areas of the department and ensure policies are being followed.We Are Currently Looking For aCastle Park - Retail SupervisorRoles & ResponsibilitiesRate: $17.50Train and coach team membersWelcome and greet guestAnswer all guest questions and give proper guidanceProactively deal with guest and team member concernsWork various positions in the department when neededResolve computer and printer issuesMaintain merchandise levels throughout the dayEnsure check lists and inventory sheets are correct and up to dateMotivate employees to exceed goalsComplete nightly reports including labor hours and damage logsEnsure breaks are given in a timely mannerMaintain a clean and safe work environmentComplete any tasks as requested by Admissions Operation Supervisor or ManagementComply and enforce all park policies, procedures, and labor lawsEducation: High School Diploma or equivalent.Languages: Fluent English. Bilingual skills are helpful.SkillsCommunication – Highly developed interpersonal, verbal and written communication skillsProblem Solving/Analysis- Define problems and execute remedial strategies in a timely mannerTime Management – Plan and manage tasks effectively while maintaining a steadfast commitment to detail.Computer Proficiency – MS Office Suite (Excel, Word, Outlook, PowerPoint)Leadership – Inspire others to achieve results, establish credibility throughout the organization and maintain a visible leadership role in appropriate industry, community and business Team Member BenefitsWorking at Castle Park is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Castle Park employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.Castle Park Perks & BenefitsFlexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Kennywood and all Palace Entertainment parks on your days off Invited to exclusive employee events throughout the season We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Castle Park Apply today!Do not miss the chance to spark your career now!