100% REMOTE Hardware Analyst

A Tekstream client in the restaurant industry has an immediate need for a Hardware Analyst. The ideal candidate would be responsible for hardware requests and ensuring they are fulfilled according to restaurant standards and the operator’s expectations. They work closely with product owners and vendor partners to ensure all identified hardware issues are resolved and retired hardware is disposed of properly.Responsibilities:Monitor Hardware requests to ensure all requests are fulfilled according to the Operator’s expectations and updated in ServiceNow appropriately.Compare Additional Hardware Request invoices against the ServiceNow request documentation to confirm the invoices reflect the completed work performed.Follow a pre-defined set of steps, receive bulk invoices from hardware vendors and distribute to staff POC’s for approvals and submission to Accounts Payable.Audit hardware additions and removals to maintain an accurate count of Registers and KPS equipment physically present in stores.Qualifications:Bachelor's DegreeService Now or other ticketing experienceMust be able to work 8-5P EST/CST hoursFront of the house restaurant experience