Server-Room Service-Part Time

CULTURE: Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment. SUMMARY:This primary responsibility of the Room Service server is to effectively deliver Food and Beverage products in a timely fashion according to specific Standard Operating Procedures. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) and minimum of 3 months related experience; or an equivalent combination of education and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES:This position involves driving a company vehicle and/or company insured vehicle. A valid driver's license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations. Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period Efficiently delivers and serves food and/or beverage orders Retrieves previously delivered items from rooms Knowledgeable of menu items, preparation and prices Responsible for the financial accounting of each ticket according to established procedures Proper use of Micros system. (When applicable) Responds to and informs supervisor of any Member/Guest questions, complaints and suggestions Attend Resort training classes as required Attend outlet staff meetings as scheduled Perform assigned side work Check out with supervisor In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Must have valid Driver's license as use of Resort vehicles is required WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.