TireAutomotive Service Advisor

Benefits:Bonus based on performanceCompany partiesCompetitive salaryDental insuranceFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & development401(k)Employee discountsVision insuranceCompany OverviewHere at B&B Tire & Auto Care, we take pride in being the best at what we do, but we also have fun while we're doing it. We also provide excellent training and development, competitive compensation, and good benefits. Start your new career with a strong and stable company.Benefits and PerksLaughing and having a good timeBeing a part of a Top Tier quality shopTraining and DevelopmentCompetitive CompensationExcellent BenefitsJob SummaryAdvise and consult customers on vehicle service needs while building a relationship to create a lifelong customer. Create repair orders for customers and communicate with the service department. We strive to make someone leave happier than they came to us.ResponsibilitiesPromptly meets and greets customersDetermines the nature of customer problems; May make road test or visually inspect the vehicleCreates Repair Order Request (ROR) detailing service to be performed or merchandise to be soldObtains customer approval for service before delivering order to service personnelReviews completed repairs or services performed with customers and collects paymentMaintains cleanliness of showroom and re-stocks display as neededPerforms daily cash/sales procedures at close of business dayComplies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulationsDesired QualificationsHigh School graduate or comparable vocational trainingKnowledge of computerized sales softwareKnowledge of auto/truck tire, lubrication and maintenance issuesExperience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctionsPreferred experience but not required:5+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance2+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.Experience as a vehicle mechanic or lubrication technicianThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.