Customer Service Representative

Logistics Customer Specialist Location: Bethpage, NY (Onsite) Schedule: Monday-Friday, Morning Shift Pay Rate: $23-$25/hr Contract: 5Month Contract-to-Hire (Permanent Opportunity) Our esteemed client-a global, specialized supply chain integrator serving the Aerospace, Defense, Rail, and HighTech industries-is expanding rapidly and seeking a Logistics Support Specialist to join their team in Bethpage, NY. This role is ideal for someone who thrives in a customercentric environment, enjoys managing complex logistics workflows, and is eager to grow into a longterm career opportunity. About the Role The Logistics Support Specialist manages a portfolio of customers with the goal of delivering exceptional service throughout every stage of the order lifecycle. This position plays a key role in supporting distribution material sales, executing RFQ followups, and ensuring performance targets are met in alignment with objectives set by the Vice President of Sales. Key Responsibilities* Manage customer Requests for Quotations (RFQs) by analyzing requirements, checking stock availability, reviewing purchasing contracts, and referencing prior supplier requests. * Prepare customer offers based on the best supply source as determined by Procurement (certifications, pricing, lead time). * Conduct RFQ followup activities, including email communication, phone calls, videoconferences, and occasional customer visits. * Build and maintain strong, sustainable customer relationships by providing clear product and order information, including explaining complex technical details. * Proactively address customer complaints and coordinate resolutions with internal teams (Quality & Compliance, Finance, Operations, etc.). * Monitor daily KPIs-Sales, Margin, Bookings, OTIF %, Order Book, and more-using BI tools such as Qlik, and implement corrective actions when needed. * Support additional duties as assigned to ensure the efficient operation of the company. Required Skills & Qualifications* Ability to critically review and interpret technical product specifications. * Experience monitoring performance targets through BI tools. * Strong proficiency in MS Office, especially Excel. * Handson experience with SAP and Salesforce. * Working knowledge of quality audit processes and Quality Management Systems. * Market awareness within supply chain, aerospace, or related industries is a plus. *Job Type & Location* This is a Contract to Hire position based out of Bethpage, NY. *Pay and Benefits*The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:* Medical, dental & vision* Critical Illness, Accident, and Hospital* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available* Life Insurance (Voluntary Life & AD&D for the employee and dependents)* Short and long-term disability* Health Spending Account (HSA)* Transportation benefits* Employee Assistance Program* Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Bethpage,NY. *Application Deadline*This position is anticipated to close on Apr 17, 2026. h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global ServicesWe're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.