Technical Sales Representative

Sales Team MemberAs a member of the Sales Team at OnLogic, you will be a critical entry point for our varied customer base to start and/or continue their engagement with a global technology company. We are not a one size fits all shop; our customers have very different application needs, and no one system works for all. You will use your critical listening skills to focus on qualifying and uncovering new business while identifying how our hardware will best support their program deliverables. Successful candidates will thrive in a fast paced, goal-oriented and organized environment and have the natural curiosity to find the right solution for our customers. You will be an integral part of our consultative sales methodology. This is a full-time position that will be onsite at either our South Burlington, VT or Cary, NC office.Responsibilities:Managing and responding to inbound engagements via phone and email.Acting quickly to resolve customer issues as they arise.Communicating interdepartmentally to improve OnLogic's immediate and long-term customer experience.Driving customer satisfaction by collecting feedback about their purchasing journey.Working closely with our operations teams to maximize efficiency in responding to inbound inquiries.Managing and advocating for online orders that need special attention in order to ship.Pre-qualifying and escalating promising leads quickly and accurately.Recommending OnLogic hardware and services based on a customer's specific technical requirements.Team Overview:Our sales team is made up of a range of highly-impactful roles with opportunities to demonstrate great sales leadership and customer service at every stage of the sales cycle! Our sales roles include:Acquisition: Focused on new prospects and net new customers to OnLogic.Inside Sales: A dual focused team, responsible for qualifying inbound prospects, as well as nurturing existing relationships with global technology innovators seeking tailored solutions.Key Accounts and Strategic Original Equipment Manufacturers: Dedicated to deepening our strategic engagement and partnership with our largest existing and future potential customers.Partner: Development and Management of indirect sales partners, both technical and channel.Sales Operations: Process driven leaders who optimize our workflows and data driven approach in a rapidly scaling organization.