Operations Service Assistant

Sofidel America, a subsidiary of the Sofidel Group, is a leading manufacturer of tissue products focused on operational excellence and quality.We are seeking a detail oriented and highly organized Operations Service Assistant to support manufacturing operations.This role is responsible for accurate inventory tracking, purchase requisition execution, and operational support within the facility.This is a hands-on role closely tied to daily plant operations, supporting both purchasing activities and pulp sourcing processes within SAP.Key ResponsibilitiesCreate and manage purchase requisitions for operational needs, ensuring all required information and supporting documentation is accurate and completeSupport procurement activities by gathering quotes and coordinating with internal stakeholdersMaintain and track operational supply inventory, including performing regular counts and ensuring timely replenishmentConduct weekly and monthly physical inventory counts for operational supplies, chemicals, and reagentsMonitor and manage chemical and reagent inventory levels, ensuring accuracy and complianceTrack and coordinate empty chemical tote pickups as neededSupport pulp sourcing activities, including receiving and entering bills of lading (BOLs) into SAPMonitor delivery schedules and ensure accurate tracking of incoming materialsCreate and process consumption of pulp and broke within SAPMaintain accurate inventory and status tracking within designated areas such as exception baysInvestigate discrepancies and escalate issues to leadership as neededProvide support for additional operational tasks based on business needsRequirementsHigh school diploma required; additional education is a plusPrevious experience in a manufacturing, warehouse, or operations environment preferredExperience with SAP or similar ERP systems strongly preferredStrong attention to detail and accuracyProficiency in Microsoft Office including Excel, Word, Outlook, and TeamsAbility to manage multiple tasks and priorities in a fast-paced environmentStrong written and verbal communication skillsSelf-starter with the ability to work independently and take initiativeRole includes both office-based work and time spent on the production floorRequires regular movement throughout the facility for inventory and operational support tasksWhy Join SofidelCompetitive compensation401(k) with company matchHealth, dental, and vision insurancePaid vacationReferral bonus opportunitiesTraining and development opportunitiesStable and professional work environmentEqual Opportunity EmployerSofidel America is an equal opportunity employer and is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity.