Senior Production Coordinator
Job Description:The Senior Production Coordinator will be responsible for overseeing various tasks to ensure timely and accurate processing of orders. You will act as a key liaison between our sales, product development, logistics, and production teams, ensuring effective communication and coordination to meet customer needs and maintain production efficiency.Key Responsibilities:Email and Vendor Communication: Answer emails and follow up with overseas vendors on order-related details to ensure timely updates and resolution of issues.Order Management: Review Open Order Reports for assigned factories to track order status and address any concerns.Testing Portals Maintenance: Maintain testing portals by uploading reports and certifications required by customers.Work In Progress Charts: Maintain and update work in progress charts to monitor production status and identify potential delays.Purchase Orders: Review and approve Purchase Orders (POs) in NetSuite, ensuring accuracy and compliance with company standards.Delay Analysis: Analyze and assess delays from overseas offices and factories, check affected sales orders, and communicate updated due dates to the sales team.Cross-Department Communication: Bridge communication between sales, product development, logistics, and production for special customer inquiries, including testing, packing requirements, and warehouse destinations.Program Set-Up: Complete set-up for new programs, ensuring all requirements are met and processes are established.Sales Coordination: Follow up and communicate with sales regarding your accounts to provide updates and address any issues.Inspection Photos: Review and help approve inspection photos to ensure product quality and compliance.Training: Assist in training new hires to ensure they understand production processes and company policies.Order Reports Review: Regularly review Open Order Reports for assigned factories to track progress and address any issues.Qualifications:Bachelor’s degree in business administration, Supply Chain Management, Production Management, or a related field (or equivalent experience).· Minimum of 3 years of experience in production coordination, supply chain management, or a similar role.Strong organizational skills with attention to detail and the ability to manage multiple tasks and priorities.Excellent communication and interpersonal skills, with experience liaising with international vendors and cross-functional teams.Proficiency in NetSuite or similar ERP systems and Microsoft Office Suite.Ability to analyze production data and assess delays effectively.Experience with testing portals and maintaining work in progress charts.Knowledge of production processes, quality control, and inventory management.Why Join Us:Amazing, fast moving gift company Competitive salary and comprehensive benefits package.Opportunities for professional growth and career advancement.Collaborative and inclusive work environment.