Administrative Assistant

HVAC Division / Corporate SupportWe are seeking a highly organized and proactive Administrative Assistant to support our growing HVAC division while also assisting with corporate administrative operations as needed. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent customer service and operational support.The ideal candidate is professional, detail-oriented, adaptable, and comfortable managing multiple priorities while helping build efficient systems and processes within a growing organization. Coordinate scheduling and dispatching for field technicians Manage customer communications including appointment confirmations, follow-ups, and service updates Track and maintain service tickets, work orders, and maintenance agreements Assist with estimates, proposals, invoicing support, and warranty documentation Provide administrative support to the HVAC division and assist corporate operations as needed Support customer coordination and communication as divisions continue to grow Help develop and improve administrative processes, workflows, and organizational systems Maintain accurate records and ensure timely communication between customers, technicians, and leadershipRequirements2+ years of administrative experience, ideally in a trades or service-based businessStrong organizational skills with the ability to juggle priorities across multiple business linesExcellent written and verbal communication Proficiency with Microsoft OfficeComfort learning new softwareCustomer-service mindset and a calm, professional phone presenceSelf-starter who thrives in a growing environment and welcomes evolving responsibilitiesHigh school diploma or equivalent required; associate's degree or relevant certifications a plusBenefitsMedical insuranceDental insuranceVision insuranceLife insuranceFlexible spending accountEmployee assistance programPaid time offParental leave401(k) plus match