Provider Service Representative

A company is looking for a Provider Service Representative. Key Responsibilities Maintain and follow up on assigned provider accounts daily Initiate and receive calls to/from healthcare providers regarding overpayment balances Update account statuses and manage inquiries in the CollectOne system Required Qualifications High school diploma or equivalent required; college coursework preferred Prior experience in medical billing, insurance, or collections is a plus Basic understanding of healthcare and insurance overpayments preferred Must maintain professional demeanor and confidentiality at all times