Customer Service Manager - Lead & Elevate Support

Transdev North America in Baltimore, MD seeks a Customer Service Manager to oversee day-to-day operations of the Customer Service department, monitor agent activities, adjust staffing, and direct employees to deliver excellent service. Ideal candidates are detail-oriented, customer-service focused, and results-driven, with strong communication, problem-solving, and leadership skills; knowledge of ADA service requirements is a plus, and the role offers comprehensive benefits and a clear path for #J-18808-Ljbffr