Senior Admissions Counselor

General SummaryThe Senior Admissions Counselor plays a key role in supporting the admissions process for the medical school and assisting in enrolling a diverse class of medical students. Under the direction of the Director of Admissions, the Senior Admissions Counselor is responsible for managing transfer applications, providing exceptional customer service to prospective medical students, maintaining accurate and timely updates on the admissions website, assisting with recruitment and admissions-related events, serving as a backup for operations, and supporting the administration of pathway programs, including assisting with some advisement and ensuring compliance with program requirements.Admissions Operations ManagementOversee and manage the transfer application process from application to decisioning in Slate including training of faculty and students involved in the transfer review processCross train on and assist with some general admissions operations tasks pertaining to the processing of the flagship degree programs for the T.H. Chan School of Medicine ensuring continuity of operations when neededServe as a back-up in the absence of the Operations Manager with preparation and setup for Admissions Committee meetings, training sessions, and other activities as neededWork with the Operations Manager to create and update email notifications and campaigns in SlateRecruitment and Events:Participate in discussions to identify strategic recruitment events using data analysis among other tactics to identify prospects for both the School of Medicine and pathway programs, allowing the SOM to attract diverse applicant poolsRepresent the T.H. Chan School of Medicine at various recruitment events which are virtual, in person, on campus and off campus. Such events include but are not limited to medical school fairs, high school fairs, information sessions, webinars, open houses, interview daysAdministrative:Support administration of pathway programs, including event coordination and advising students to ensure compliance with program requirementsMaintain the T.H. Chan School of Medicine admissions website pages and liaise with the Office of Communications for accuracy and accessibility issuesAssist in planning and executing admissions-related events, including open houses, information sessions, advisor eventsCollaborate with Sr. Admissions Counselor – Recruitment on planning and execution of on admissions eventsAssist in the planning and execution of on-campus events including but not limited to virtual interviews and various on campus visit opportunities for applicants and accepted students.Manage the Office of Admissions email responding to general email inquiries as appropriate or forwarding emails on to appropriate parties for responseMeet with prospective applicants in person or virtually as neededPerform other duties as requiredQualificationsBachelors degree required, Masters preferred3 – 5 years minimum experience in higher education undergraduate or graduate admissions or equivalent experienceMedical school admissions experience preferredExperience working with diverse populations, including underrepresented in medicine, first generation college and economically disadvantaged applicantsAbility to manage multiple priorities, pay attention to detail, meet deadlines, and pivot quickly when needed.Excellent written and oral communication skills, including the ability to give presentationsExcellent interpersonal skills, including the ability to interact with office colleagues and with students, faculty, staff, and the publicStrong technical skills and the ability to work within various higher education and social platforms. Experience with, but not limited to Slate, PeopleSoft, Optimizely (or similar website management systems) preferred.Ability to travel minimally to assist with local recruitment and as a backup for domestic travel if neededThe University of Massachusetts Chan Medical School welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.