Guest Service Associate

Job Position Title: Guest Service Associate Salary: Hourly Job Description Summary:Be a part of an arts-loving and customer-oriented team responsible for providing a first-class experience for our guests. We provide exceptional guest service and create and promote a positive atmosphere with a* guest focused culture within our unique immersive experience. Includes weekend, evening, and holiday shifts . *Responsibilities may include some or all the below responsibilities. Essential duties and responsibilities:? Maintain effective communication with appropriate managers, customers and peers ? Handle box office when necessary to collect tickets ? Assist the retail area with merchandise when needed ? Assist with VR preparation ? Meet and greet customers in a friendly manner ? Answer guest inquiries and assist customers when needed. ? Complete any other duties which enhance the guest experience Assist in load in/load out tasks. Assist in Inventory audit tasks. Assist in outdoor and indoor parking-related tasks. Education and/or Work Experience: ? Must be at least 18 years of age ? High School graduate or GED ? Customer service experience preferred Skills & Abilities: ? The ability to read, speak and effectively understand the English language ? Standing and/or walking for much of the time/ length of assigned shift/ ability to lift up to 50pounds alone ? Solving practical problems dealing with a variety of variables ? Must possess above average communication skills ? Safety conscious ? Outgoing and friendly ? Willing to actively engage guests ? Ability to learn and understand exhibit content in order to be able to answer general guest queries ? Commitment to providing the best in customer service Compensation details: 17 Hourly Wage PIe0f7f83410a0-26289-40260547