Corporate Travel Agent - Bilingual Korean

You are a Hospitality or Customer Service professional bilingual in Korean and English.This position pays: $20 to $22 per hourLocation: Carmel IN OnsiteWhat you will be doing:Make reservations/modify/cancel (hotel, car, shuttle)Meet and greet travelers to distribute hotels keys, rental car keys and check head countNegotiate with vendorsIntake of VOC, requests, comments and reflect them to improve serviceProvide general customer serviceDrive to Kokomo office to report status, intake and resolve VOCs and visit vendorsCollection and maintain documents and assist in month end closingPerforms other related duties as assignedWhat you bring:English and Korea bilingual strongly preferred (all of clients are Korean speaking)Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer satisfaction. Ability to communicate effectively with customers and vendors, and other team members. Ability to make decisions based on information available. Ability to follow verbal and written instructions within specified time frames. Possession of intermediate to advanced MS Office and general computer skills. Experience in hospitality industry or customer service industry is preferredValid driver’s licenseWilling to TrainTo learn more about the workplace culture and the position, please apply!For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.We are Nelson Connects, and our purpose is your success.#IND-SJ#Pando