Program Manager, Professional Services

Job Title: Project/Program Manager, Professional ServicesIndustry: TechnologyLocation: Remote, US (Eastern or Central timezone preferred)Pay Rate: $88.94 – $95.29/hr W2Contract Duration: 1 yearClient OverviewA publicly traded cloud data security company based in Palo Alto, this organization serves enterprises and government clients globally with data protection and cyber resilience solutions. Having recently completed its IPO, it is actively scaling its Professional Services organization to support a growing enterprise customer base. This role sits inside that PS function and owns program delivery at the operational level — working across delivery, sales, and operations with direct visibility to senior leadership. The team moves fast, the work is high-visibility, and the programs you manage will have real organizational impact.Top 3 SkillsEnd-to-end program and project management within a Professional Services or SaaS delivery environmentExecutive-level stakeholder management including status reporting, dashboard maintenance, and escalation handlingAgile and SDLC delivery frameworks applied in cross-functional, distributed team environmentsWhat You'll DoOwn end-to-end delivery of Professional Services initiatives including scope definition, milestone planning, owner assignment, and timeline managementBuild and maintain project plans, status updates, and executive dashboards that give leadership clear visibility into progress, risks, and blockersCoordinate across PS delivery, operations, and sales teams to remove blockers and sustain program momentumLead recurring program reviews and drive accountability for action items, deadlines, and deliverablesIdentify and escalate risks, dependencies, and resourcing gaps early with clear recommended solutionsDocument processes and key decisions to support organizational continuity and repeatabilityWhat We Need From YouDemonstrated experience managing multiple concurrent programs end-to-end in a Professional Services, consulting, or SaaS environmentStrong executive communication skills with experience building and presenting status reports and dashboards to senior leadershipHands-on experience with Agile methodologies and SDLC in cross-functional team settingsComfortable operating independently in a fully remote, fast-moving environmentExperience in risk identification, dependency tracking, and proactive escalationPreferred / BonusPMP, Agile, or SAFe certificationProficiency in Jira, Asana, or Smartsheet for project tracking and reportingBackground specifically in SaaS, cloud technology, or cybersecurity Professional ServicesPMO experience or prior work in a scaled program management functionAbout ElevaitElevait Solutions was founded by veterans who believe that how you treat people is the only thing that actually matters in this industry. We're a team that stays in your corner before, during, and after placement. We show up for the communities we work in, we tell you the truth, and we work hard to make sure every placement is a good fit for both sides. If that sounds like the kind of team you want behind you, we'd like to talk.California Pay Transparency Notice: The pay range for this position is $88.94 – $95.29 per hour (W2). Actual compensation will depend on experience, qualifications, and other relevant factors. This notice is provided in accordance with California pay transparency requirements as the hiring organization is headquartered in California.Keywords: program, manager, project, delivery, professional, services, agile, SDLC, PMO, Jira, Asana, Smartsheet, stakeholder, executive, reporting, dashboard, SaaS, cloud, remote, cross-functional, risk, escalation, PMP, SAFe, milestones, scrum, kanban, consulting, technologyTop 3 LinkedIn Job TitlesProject/Program ManagerSenior Program Manager, Professional ServicesProgram Manager, SaaS DeliveryInternal Market RecapPay PositioningAt $88.94 – $95.29/hr W2, this role is well-positioned for a senior-level Program Manager contractor with Professional Services experience in the SaaS/cloud space. Remote PM contract roles at this level currently range from approximately $80 to $110/hr W2 depending on the company profile and depth of PS experience required. This rate will attract strong candidates but won't close out the top of the market — candidates with PM director-level backgrounds or active PMP/SAFe certs may have higher rate expectations.Competitive LandscapeRemote Program Manager contract roles at cloud and cybersecurity companies are consistently active in the market. Competitors actively posting include Kforce, Insight Global, Randstad Digital, and Apex Group. The differentiator here is the client profile — a recently IPO'd, high-growth data security company is a more compelling resume opportunity than a legacy enterprise contract, particularly for candidates looking to grow in the SaaS space.Contractor vs. FTE TrendsProject/Program Manager contract roles in Professional Services are increasingly common as SaaS companies scale PS capacity without adding permanent headcount. Candidates at this level are accustomed to contract engagements and often prefer them for rate flexibility. Conversion potential is likely to come up — worth confirming whether a path to permanent exists.Selling Points to Lead WithFully remote with no travel requirement. Direct exposure to executive leadership at a publicly traded, high-profile tech company. Strong rate for a 12-month engagement. The PS environment means candidates will be working on real delivery programs, not just administrative project coordination — a meaningful distinction for experienced PMs who have left roles that became too meeting-heavy.Candidate ProfileTarget is a PM with 7 or more years of experience, at least a portion of which was in a Professional Services, consulting, or SaaS delivery context. Agile delivery experience is essential. Candidates with PMP, PMI-ACP, or SAFe credentials are a plus but should not be required at screening. Eastern or Central timezone is preferred but worth confirming flexibility if a strong West Coast candidate surfaces.Sourcing ChannelsLinkedIn is primary. Search for Program Manager, Senior Program Manager, and Delivery Manager titles at SaaS, cloud, or cybersecurity companies. Candidates who have worked in PS delivery at companies like Salesforce, ServiceNow, Palo Alto Networks, CrowdStrike, or similar are strong profile matches. PMO backgrounds at mid-to-large tech companies are a secondary pool. Filter for candidates with Jira or Asana in their profile and executive reporting language in their summaries.