Surveillance Operator - $25.00 per hour (54014)

*Please note: A resume is required for this position. Pay Rate: $25.00 an hourSUMMARYResponsible for identifying thefts, fraud, or suspicious activity that may threaten organizational resources or compromise the safety of the guests or team members. Ensures a high level of guest service consistent with departmental guest service standards.ESSENTIAL DUTIES AND RESPONSIBILITIESMonitor all facilities within Treasure Island Resort & Casino, including gaming areas and back of house operations for the detection and video recording of illegal or unusual activities such as cheating, theft, embezzlement or other activities which may be suspicious or threatening to guests or team membersMonitor all gaming-related areas including Table Games, Slots, and Cash Services for potential cheating activity, advantage play and illegal activityOversee and verify large payouts by the Casino such as jackpots and bingo payoutsFollow established procedures and immediately notify the Surveillance Director, appropriate departments or law enforcement authorities upon detection of suspicious activities or irregularitiesCreate detailed, accurate reports and maintain a daily log of activities observed and / or reported to SurveillanceMaintain professional and effective communication with all public service officials and internal department representativesKNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIESKnowledge and Certification Required:High School Diploma/GED or equivalent experience1 year of surveillance-related experience, related schooling, or military experienceMust be 21 years or olderPreferred:2 year degree in related fieldPrior investigation experienceLoss prevention experiencePrior casino experienceSkills Required:Accurate and detail-orientedHighly organized and ability to adapt quickly to changing prioritiesProficiency in Microsoft Office (Word, Excel and Outlook) and other gaming related or Surveillance-related softwareExcellent written & verbal communication skillsAbove average math skillsExcellent writing, analytical thinking, and verbal communication skillsProven typing speed of at least 50 words per minute with accuracyAbilities Required:Ability to work fast and efficientlyAbility to follow established dress code policies and practice good personal hygieneAbility to interact with coworkers and management in a professional and courteous mannerAbility to independently complete multiple tasks in a professional mannerAbility to independently manage and complete multiple tasks under pressure in a professional mannerAbility to remain focused for extended periods of timeREQUIRED TRAININGTreasure Island guest service trainingSuccessful completion of internal Surveillance basic training courseDepartment orientation including training on specialized surveillance equipment and techniquesAny position-related training as determined by department directorPHYSICAL DEMANDS Must be able to sit for long periods of time with moderate amounts of walking and standingMust be able to occasionally lift up to 25 poundsMust have manual dexterity necessary to manipulate surveillance equipmentMust be able to perform repetitive hand and wrist motionsWORKING ENVIRONMENTWork is primarily performed in administration building but may require going onto the gaming floor, which includes exposure to flashing lights, frequent loud noises, and cigarette smokeMust be willing to work a flexible schedule including all shifts, weekends and holidaysExtensive computer useOccasionally must deal with angry or hostile individuals