Customer Service Representative

Location: Full Time / 100% Remote (United States)Salary: $36,000 - $46,000 per yearJob DescriptionWe are looking for Customer Service Representatives to handle inbound customer inquiries via phone, email, and chat. This role involves accessing customer accounts and personal information. A background check is required before starting.ResponsibilitiesRespond to customer inquiries via phone, email, and live chatAccess and update customer account information as neededResolve complaints and escalate complex issues to senior staffMaintain detailed notes on all customer interactionsMeet response time and customer satisfaction targetsFollow company scripts and compliance guidelines on every interactionRequirementsHigh school diploma or GED requiredStrong verbal and written communication skillsComfortable working independently in a home environmentMust pass a pre-employment background checkNo prior experience required — paid training providedMust be a US resident with reliable internetTo apply, submit your resume and complete our short online application form.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.