Retail Associate - Customer Service
Retail Associate -Customer Service Annapolis Retail StoreFull Time $16.00/hourlyGoodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support.This is a hands-on, team-based role for someone who enjoys variety, staying active, and making a positive impact in their community.What You'll DoGreet and assist customers and donors in a professional, friendly mannerHelp donors unload items, issue donation receipts, and maintain accurate recordsSupport merchandise production by sorting, pricing, and tagging goodsStock and maintain organized sales floor and backroom areasOperate a cash register and POS system accuratelyAssist with daily opening, closing, and recovery tasksSupport fundraising initiatives and uphold Goodwill's missionFollow safety, cleanliness, and housekeeping standardsSchedule & AvailabilityFull Time hoursWeekend availability (Saturday and Sunday) is requiredAbility to work flexible shifts, including evenings and holidaysReliable transportation required for each scheduled shiftWhat We're Looking ForHigh school diploma or equivalent preferredCustomer service, retail, or material handling experience preferredAbility to follow instructions and work with frequent interruptionsStrong communication and teamwork skillsDependable, adaptable, and service-orientedAdditional Role DetailsSome locations may require forklift operation (certification provided if needed within 30 days of hire)Must be able to read clothing tags and labels in EnglishPhysical RequirementsLift up to 50 lbs (frequent lifting up to 25 lbs)Stand, walk, bend, reach, and use hands throughout shiftMedium physical demand work environmentReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Why Work at Goodwill?Goodwill Industries of the Chesapeake offers competitive pay, growth opportunities, and the chance to support programs that strengthen our local community.Learn more about benefits and careers:https://goodwillches.org/about-us/goodwill-careers/EOE, including Disability/Vets