Home Care Agency Intake Coordinator

Apply today and become a valuable member of Modivcare PCS.MultiCultural Home Care - MA, a Modivcare Personal Care Service, is looking for an Intake Coordinator. In this role, you will help ensure new client referrals are processed quickly and accurately while supporting a positive experience for clients, caregivers, and referral partners.Pay: $24.68-$26.50, depending on experience Schedule: M-F 8:00AM-5:00PM ESTOffice Address:Benefits And Perks…Medical, Dental & Vision Insurance401(k) with a 6% matchPaid Time Off10 Paid Holidays Employee Assistance ProgramEmployee Discounts (retail, hotel, food, restaurants, car rental, and much more!)Voluntary Term Life and AD&D InsuranceLegal Services InsuranceShort-Term and Long-Term DisabilityAccident, Critical Illness & Hospital Indemnity InsuranceYou will...Answer and manage incoming referral leads through phone, email, and payor portalsGather patient information, verify payer requirements, and obtain initial authorizationsMaintain accurate patient, authorization, and scheduling records in internal systemsCoordinate with Care Coordinators and branch teams to ensure smooth client and caregiver onboardingBuild and maintain strong relationships with referral sources and respond promptly to requestsEnsure compliance with HIPAA, company policies, and applicable regulationsSupport additional operational duties and projects as assignedWe are excited to speak to someone with the following…High school diploma or equivalent1+ years of direct intake experience1+ years of home care experienceKnowledge of Medicaid eligibility and payer sources requiredWe live and lead by our Values…We treat everyone with dignity and RESPECTWe earn the TRUST of our members, and each otherWe provide RELIABLE services that open doorsWe serve with courtesy and COMPASSIONWe prioritize SAFETYWe communicate with purpose and TRANSPARENCYWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace