Assemble the Agency: Operations Manager (Chief of Staff) - Limited Term

Operations Manager (Chief of Staff) - Limited TermAssemble is a leading political and public affairs firm that partners with companies, coalitions, and associations across financial services, energy, sports and entertainment, technology, labor, and healthcare.Role Description - Hybrid Washington, DC or NYC | This position is a limited term and will end by December 2026.The Chief of Staff is a high-impact operational role responsible for driving key organizational initiatives and ensuring strategic priorities are executed across the agency. This role will serve as a strategic partner to the Leadership team, leading cross-functional projects, optimizing internal operations, and advancing the agency's growth objectives. The Chief of Staff will work closely with department leads across Sector and Service teams to break down silos, implement process improvements, and deliver on critical organizational goals. This position is ideal for a highly organized, strategic thinker who thrives in fast-paced environments and can lead complex projects from conception through execution.Day-to-DayYou will lead strategic projects that span multiple departments, identify and implement operational improvements, facilitate cross-functional collaboration, and track progress on organizational priorities. You'll prepare materials for leadership discussions, analyze business operations to identify opportunities, and ensure that key initiatives stay on track and deliver results.Core ResponsibilitiesStrategic Project Leadership: Drive high-priority organizational initiatives including process improvements, new service development, team structure optimization, and operational efficiency projects in collaboration with the COO and Senior Staff.Cross-Functional Coordination: Lead cross-departmental working groups and initiatives, ensuring alignment between paid media, creative, digital comms, and advocacy teamsOperational Excellence: Identify bottlenecks and inefficiencies across the organization; help design and implement solutions to improve workflows, systems, and team performanceProcess Design & Implementation: Develop and roll out new processes, tools, and systems to scale the agency's operations and improve internal and external experiencesLeadership Team Support: Facilitate leadership meetings, prepare agendas and materials, drive follow-through on strategic decisions, and ensure accountability across initiativesHiring and Developing the Best: Assist in the hiring process and help facilitate growth opportunities for the teamSpecial Projects: Take on high-impact projects as assigned by the COO, ranging from to client experience improvements to team development initiatives and so onQualifications47 years of professional experience in operations, project management, strategy consulting, or a chief of staff roleSelf-starter with experience in digital marketing, political campaigns, public affairs, or agency environments strongly preferredProven track record leading complex, cross-functional projects from start to finishStrong strategic thinking combined with exceptional execution skillsExcellent written and verbal communication skills with the ability to influence at all levelsExperience implementing process improvements and driving organizational changeHighly organized and proficiency with project management tools (Asana, Notion, or similar)Strong analytical skills with experience in Excel/Google Sheets and data visualizationAbility to navigate ambiguity, prioritize effectively, and manage multiple high-stakes projects simultaneouslyNatural problem-solver who can anticipate needs and work independentlyComfortable working in fast-paced environments with shifting prioritiesDiscretion and sound judgment when handling sensitive or confidential information