Automotive Service Manager (Luxury Dealership)

Hiring: Automotive Service Manager – High Volume Luxury Dealership – Portland, OR market *relocators with luxury Service Management experience are encouraged to apply*Overview:A stable, high-volume luxury dealership in the Portland, Oregon market is seeking an experienced Service Manager to lead a large, established service department. This is a rare opportunity to step into a turnkey operation with a strong foundation already in place, while still having the runway to drive continued growth and improvement.The dealership has built an excellent reputation in the market, with a loyal customer base and a strong emphasis on customer satisfaction (CSI consistently at or above regional benchmarks). The only reason this position is available is because the current person, who has been with the company many years, has to relocate.The Service Manager will have support from a great long-term Parts Manager who is great at ensuring the Service Department has everything they need to stay cranking. This is a rare opportunity to get in with a very stable family owned dealer group with a track record of success and is known as a place that takes care of their people.This role is ideal for a proven leader with experience in a large, luxury service operation who is process-driven, leads from the front, and operates with integrity.Key Responsibilities:Lead and manage day-to-day operations of a high-volume service department (40+ staff)Maintain and improve CSI scores, ensuring customer experience remains a top priorityDrive efficiency, productivity, and profitability across all service operationsRecruit, train, and retain service advisors, technicians, and support staffEstablish and enforce processes that support long-term departmental successWork closely with the Parts Manager to ensure seamless department coordinationAnalyze KPIs, identify opportunities, and implement strategies to grow the businessLead by example with a hands-on, accountable management stylePrior experience as a Service Manager within a luxury dealership environment requiredStrong leadership presence, communication skills, and a high level of integrityCompensation:Very competitive compensation package with earnings in the $160,000 – $200,000 range based on experience and track recordComprehensive benefits package including Medical Insurance, Vision Insurance, Dental Insurance, etc.401(K) + matchingRelocation Candidates:Serious relocation candidates, with experience running a volume luxury service department, will be considered for this role.Application:Please apply with your most current resume directly at automotivesearchgroup.com or call Lindsay at 508-620-6300 today.*all applications will be kept confidential*