Medical Office Receptionist

Medical Office Receptionist / Medical Office SpecialistSchedule:Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.MondayThursday: 7:45 AM 5:00 PMFriday: 8:00 AM 1:00 PMPay: $20$30/hourPosition OverviewWe are seeking an outgoing, organized, and patient-focused Medical Office Receptionist / Medical Office Specialist to support a growing mental health practice operating across two suites. This role is the primary point of contact for patients and plays a key part in front-office operations, scheduling, insurance coordination, and clinical support workflows.The practice consists of 1 Psychiatrist and 2 Physician Assistants, serving patients ages 13 and up, with a mix of cash-pay (approximately 50%) and insurance patients.Key ResponsibilitiesGreet patients and manage front desk operations professionally and efficientlySchedule appointments and manage provider calendarsHandle new patient intake, registration, and documentationVerify insurance eligibility and benefitsSupport both cash-pay and insurance billing workflowsCommunicate with pharmacies regarding prescriptions and refillsAnswer phones, return calls, and respond to patient inquiriesMaintain accurate and timely documentation within EMR systemsCoordinate services related to TMS and Ketamine treatmentsWork closely with clinical staff to ensure smooth daily operationsEMR & Systems ExperienceAdvancedMD EMR experience requiredExperience with Epic strongly preferredQualificationPrevious experience as a medical receptionist or medical office specialistMental health office experience xevrcyc preferred but not requiredStrong communication and customer service skillsComfortable working in a fast-paced, patient-facing environmentHighly organized, dependable, and detail-orientedProfessional, friendly, and outgoing demeanorAdditional DetailsNo on-call responsibilitiesNo weekend workVacation time accrues up to 4 weeks, beginning after 3 weeks of employmentThis position does not include benefitsBenefits:Paid time off