Operations Supervisor - Warren/Clinton County Outpatient (Behavioral Health)

Position Summary: Supervises daily activities of support staff involved in performing internal operations in the program. Plans, supervises, and implements procedures to ensure strong program performance, while overseeing outcomes for staff and clients. Position Description: Responsible for supervising the day-to-day operational functions of the site/location in accordance with the contract, licensing, certification, accreditation, and agency standards Maintain site/location effectively while adhering to regulatory guidelines and ensuring safety, security, and environmental compliance Plan for necessary staff coverage, inventory and maintenance to ensure smooth operations and meeting of deadlines/goals May assist with budget development and ensure operation within budget Maintain program and client workflow and delegate effectively Collaborate with Clinical Supervisor and Associate Director on initiatives for effective site operations Assist in enhancing collaboration and cooperation between service lines to ensure service integration Direct and supervise personnel by ensuring training needs are met and supervision occurs Assure compliance with: site audits, peer reviews, and agency Continuous Quality Improvement initiatives Generate outcome data and use for improvement Monitor and complete all reports according to contract, licensing, certification and accreditation standards Follow protocols in responding to, reporting and resolving unusual incidents Mitigate risk using intervention skills and anticipate/prevent crisis Respond to and perform work as necessary to ensure site/location deadlines and operational goals are met Will participate in the hiring process of all reporting staff Other duties as assigned Required Knowledge, Skills and Abilities: Ability to interface with internal and external customers Ability to resolve conflict in an open, effective and timely manner High attention to detail Ability to maintain and ensure appropriate boundaries with staff and clients Excellent organizational and time management skills Effective verbal and written communication skills Strong problem-solving skills and ability to multi-task Skill in providing supervision, coaching and development to staff Job Requirements: Bachelors degree in Social Sciences or related area or; Equivalent education/work experience 2 years of supervisory experience or 5 years of operational/administrative support experience Valid drivers license and current auto insurance Essential Functions/Physical Demands: Positional: Driving in accordance with job duties assigned. Occasional standing and walking. Constant sitting. Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent to constant reaching andhandling. Sensory: Rare tasting/smelling. Infrequent use of color vision. Occasional use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking and listening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.