EMERGENCY OPERATIONS SPECIALIST

Job TitleEmergency Operations Center SpecialistJob DescriptionThis position is located in the Command Center, Command Division, Command and Coordination Bureau, Assistant Chief of Police for Uniformed Operations, United States Capitol Police (USCP). The Emergency Operations Center oversees the response and coordination of deployment and mitigation of tactical activities for incidents that occur within the parameters of the Capitol Complex, which involves Congressional Members, staff, and the public in dispersed locations.The incumbent exercises judgment and diplomacy in effectively managing crises characterized by rapidly changing information flows and uncertainty. Provides rapid and timely recommendations and courses of action. Independently executes timely action when warranted during urgent circumstances. Duties include area surveillance, video camera operations, creating and releasing messages, conducting inventories, performing system checks, gathering and validating factual information from other reporting persons, and sharing information with Department stakeholders. Work also involves directing first responders to incidents, facilitating their expedient arrival and response. Employee is responsible for advising the chain of command of any discrepancies in the response procedures.At the full performance level, the incumbent will be responsible for the following duties and responsibilities:Monitors various emergency communications and security systems, media outlets, and weather reporting systems as needed.Maintains and utilizes specialized databases, files, and records that operate in conjunction with monitoring systems.Maintains situational awareness of transportation systems located in the National Capital Region through open-source news monitoring, event correlation and information received from internal entities and external partners.Conducts virtual surveillance patrols over the serviced geographic area using equipment to access video feed from cameras located throughout the Capitol Complex and adjacent geographical areas.Reviews live and recorded video feed to capture evidence of crime, suspicious activity, or other significant incidents and actions.Determines best video angles and viewpoints, manipulating views to track people, law enforcement personnel, and vehicles in the areas where suspicious activities, threats, or crimes have occurred. Video footage may be used to aid in the investigative process of a reported criminal act.Maintains and uses maps, checklists, and charts, including automated programs and other visual aids of the Capitol Complex and the surrounding areas which are used as quick informational references for responding emergency personnel.Monitors and maintains situational awareness of flight events within or approaching the National Capital Region Exclusion Zone using radar, radio, and email messages in a real-time environment. Communicates all activity and detection data to the Watch Commander.