Fluid Power Sales and Service Specialist - Hydraulic & Pneumatic
As the world’s largest fluid power distributor, Applied Industrial Technologies® and the Applied Fluid Power® network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Additionally, Applied Industrial Technologies® and the Applied Fluid Power® network of companies has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements.A Fluid Power MRO Specialist at Applied Industrial Technologies uses their knowledge of hydraulic/pneumatic fluid power solutions combined with basic customer management skills to define and offer technical solutions to customers. They spend the majority of their time as a business development partner with our team of Account Managers located in our US Service Centers playing the role of local, technical expert building relationships with existing and new customers throughout their assigned territory and growing our business. This key role has a direct impact on our customer’s and Applied Industrial Technologies’ business results.Core ResponsibilitiesCooperatively create and execute an engagement plan with local US Service Center sales teams identifying and engaging high potential accounts in assigned region including local and strategic accounts to achieve sales and profit goalsAct as local, technical fluid power expert in assigned region including facilitating technical supplier interactions with internal sales teams and customersConfer with customers, supplier representatives and internal resources to prepare and present fluid power solutions to both internal associates and customers in order to drive new business. This includes reviewing installed solutions, drawings, plans and other customer documents to prepare technical proposals involving products and services offered.Conduct fluid power training for both internal associates and customers to increase knowledge of Fluid Power and demonstrate expertise and valueDevelop professional working relationships with key supplier resources to help specify products and systems that will enhance customer performanceCoordinate projects with US Service Center personnelAssist development of the Fluid Power collaborative knowledge base including applications, interchanges, case histories, Documented Value Added activities, market activities and competitor activitiesRequirementsPOSITION REQUIREMENTS 3+ years fluid power experience including practical applications (hydraulic and/or pneumatic)Strong mechanical aptitude with a desire and passion to learnAbility to read and understand technical drawings and system schematicsAbility to clearly communicate technical thoughts and solutions to multiple levelsFamiliar with MS Office including remote collaboration tools (eg. video conferencing)Strong written & verbal communication & English grammar skillsAbility to effectively work independently and as part of a teamProven problem solving skills, ability to multi-task, time management skills, sense of urgency and a bias for actionPreferredTechnical Diploma, or Bachelor’s Degree or extensive fluid power application experienceInternational Fluid Power Society (IFPS) CertificationCustomer interaction experience (eg. Sales or Customer Service)Desired characteristicsHighly developed listening, questioning and effective negotiating skillsAbility and desire to quickly learn and leverage new products, industry trends, processes and systemsFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.