Application Support Engineer

Job DescriptionYour Primary ResponsibilitiesVerify analysis performed by team members and implement changes required to prevent reoccurrence of incidentsResolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor improvements as neededReview and update knowledge articles and runbooks with application development teams to confirm information is up to dateCollaborate with internal teams to provide answers to application issues and advance to as neededValidate and submit responses to requests for information from ongoing auditsReview and Implement Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as neededIdentify and implement automation opportunities to reduce manual effort associated with application monitoringPartner with development teams to provide feedback into the design and development stages of applicationsImplement the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW, SF, etc)Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; advances appropriatelyTalents Needed for SuccessKey Technologies requirement: Java/J2EE, Oracle/SQL, IBM MQ, SNOW/ITIL Process, Splunk/AutosysKey Platform experience: Linux/Unix, AWS,Technologies that would be advantageous to have Containers (Kubernetes/Docker), IIB, Network understandingDomain knowledge: Finance and Securities, is preferableFosters a culture where honesty and transparency are expected.Know the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date.Invests in effort to individually coach others.Build collaborative teams across the organization.Communicates openly keeping everyone across the organization informed.J-18808-Ljbffr