Medical Assistant - Providence

Position SummaryUnder the supervision of the Ambulatory Clinical Manager, Practice Manager, or assigned leadership—and in collaboration with a Licensed Independent Practitioner—this role supports clinical and administrative functions in an ambulatory care setting. The position delivers patient- and family-centered care across all age groups, ensuring services align with organizational standards, policies, and values.This role emphasizes quality, efficiency, and coordination of care while promoting a positive patient experience. Responsibilities include pre-visit planning, patient intake, clinical support, documentation in the electronic medical record (EMR), and follow-up care coordination. The position also supports operational workflows, maintains patient confidentiality, and contributes to a collaborative, team-based environment.Employees are expected to model organizational values—Compassion, Accountability, Respect, and Excellence—and demonstrate key success factors such as building trust, valuing diversity, and focusing on patient and community needs.Key ResponsibilitiesSupport daily clinical and administrative operations in an ambulatory settingPerform patient intake, including vital signs, histories, and documentation in EMRCoordinate patient flow, scheduling, referrals, and authorizationsAssist providers with exams and procedures using proper techniquesPerform basic clinical tests (e.g., EKG, glucose, urinalysis, rapid tests)Administer vaccines and support follow-up care and lab trackingEnsure accurate patient records, billing information, and financial processesMaintain exam room cleanliness, equipment readiness, and supply inventoryProvide patient education and support care coordinationUphold safety, infection control, and confidentiality standardsMinimum QualificationsHigh school diploma or equivalentBasic Life Support (BLS) certification requiredMedical Assistant certification REQUIRED3+ years of relevant clinical experience or completion of a formal MA programStrong communication, organizational, and teamwork skillsPay Range$18.13-$29.90EEO StatementBrown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.Location:Brown Health Medical Group - 167 Point Street Providence, Rhode Island 02903Work Type8a-8pWork ShiftDayDaily Hours12 hoursDriving RequiredNo