Sales Associate

The CompanyIt all began with a woman, with style so provokingly chic that the world took notice. Today, the Carolina Herrera Brand is a New York-based fashion powerhouse recognized for creating colorful collections synonymous with fabulous style and bold femininity. With the appointment of Wes Gordon as Creative Director in 2018, the House has reinforced its commitment to the codes established by the founder, while pushing the boundaries of American fashion forward in fearless and fabulous style. Carolina Herrera is a New York-based fashion house recognized for creating beautifully crafted collections synonymous with impeccable style and bold elegance. Our dedicated team is split across our New York Atelier and Corporate Offices, retail locations across the globe and our Barcelona based Fragrance and Make-up team.The OpportunitySales Associates are responsible for achieving sales goals and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures and directives.What you´ll get to doSales GenerationAchieve personal sales goal, utilizing elevated levels of sales and service to maximize sales performanceMonitor all details of sales, including shipping, alterations (if applicable) and special requests to ensure customer satisfactionComply with sales related policies and proceduresDemonstrate an in-depth knowledge of the merchandiseMaintain a keen interest in the fashion industry and market trendsCustomer ServiceProvide highest level of customer service, building and maintaining repeat clientele by utilizing clienteling toolsResolve client issues quickly and effectively, partnering with Management as necessaryOperationsEnsure facility maintenance, presentation and organization, assisting in maintenance of the selling floor and stockroom inventoryAssist in all areas of Shipping and Receiving protocol, policies and paperworkProperly execute all relevant register functions, complying with all Point-of-Sale policies and proceduresParticipate in all relevant training and development seminars, programs and meetings as directed by Store ManagementAdhere to work schedule, inclusive of time and attendanceWe´d love to meet you if you haveA minimum of three years of retail sales experience, preferably in the luxury marketExcellent communication, organizational and interpersonal skillsCarolina Herrera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.At Carolina Herrera, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.