Information Specialist II - Assessor's Office

Information Specialist II Are you looking for a job that has excellent benefits, work-life balance, flexible scheduling? There presently exists a vacancy for an Information Specialist II for the Assessor's Office in Duluth, MN. In this role you will be an asset by screening and relaying incoming calls or messages and answering requests for the department's services and applications. The Assessor's Office mission is to value property by creating a timely, uniform, and fair assessment process while delivering exceptional and professional public service with integrity and respect for the people we serve. We are looking for someone to perform skilled information processing work applying a system of specialized departmental work rules, methods, procedures and operating precedents to perform a variety of customer service and records maintenance functions. Customer service duties include explaining departmental regulations, policies and procedures and communicating work-related judgments and decisions to customers in person, by phone, via online meeting platforms, and through written correspondence. The salary range reflected above is the normal hiring range for 2026. The full salary range, including longevity pay, is $21.88 - $29.78 per hour. This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME. St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas. An employee in this class performs a variety of process tasks and problem-solving activities that require discretion and factual judgments to appropriately apply established procedures, policies and practices to work situations. Duties include explaining established departmental regulations, policies and procedures; and processing information gathered from varied sources to compile departmental records in accordance with established procedures requiring the employee to exercise some judgment to adapt and apply the appropriate procedures to a variety of normally recurring work situations. The work is performed under the direction of a designated lead worker or supervisory staff. These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT : Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside. FREQUENT : Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others. OCCASIONAL : Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; work with clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive. MINIMUM QUALIFICATIONS (Pass/Fail): Three (3) years full-time paid verifiable experience in a clerical support position. Demonstrated ability to operate personal computer-based systems. Proficiency, as defined by the Civil Service Commission, in operating word processing software. Ability to type from clear copy at a rate of 40 w.p.m./net. Eligible St. Louis County employees earn a competitive salary and benefits package, including: Vacation, Sick and Personal Leave; Paid Holidays; Medical Plan; Dental Plan; Vision Plan; Disability Insurance; Life Insurance; Flexible Spending Accounts; Retirement Benefits; Deferred Compensation; Training and Advancement Opportunities; Employee Assistance Program; Employee Resource Groups; Employee Wellness Program; Pet Insurance. Benefits are prorated for part-time employees and administered in accordance with the applicable collective bargaining agreement or management compensation plan.