SQL Client Services Engineer

FactSet's Buy-Side Performance Managed Services team partners with leading asset and wealth management firms to optimize performance measurement and reporting using B-One, our sophisticated financial analytics platform. The team ensures stable production operations and continuous workflow improvement for high-profile clients worldwide, directly influencing their ability to meet industry standards for attribution and GIPS compliance. What You'll Do You will act as a senior technical resource, supporting clients and ensuring reliable performance workflows from data ingestion to final outputs. The role involves resolving technical challenges, designing and maintaining robust solutions, and collaborating across multiple teams to drive high-quality service and continuous improvement. Responsibilities Own and support client technical environments in a Managed Services context, including B-One application servers, SQL Server databases, and batch scheduling systems Design and maintain workflows covering security master loads, position/transaction imports, price feeds, NAV reconciliation, calculation runs, and report generation Work with relational databases to query, analyze, and optimize data processing Support and troubleshoot application server and infrastructure-related issues Provide clear communication and transparency on incidents, changes, and client requests Collaborate cross-functionally with Sales, Product, Engineering, and Implementation teams What We're Looking For Minimum Qualifications Bachelor's degree in Computer Science, Engineering, Mathematics, IT, or related field 5+ years in a technical, client-facing role Advanced SQL skills (Oracle, MS SQL, or PostgreSQL) with ability to query complex schemas, optimize performance, and debug stored procedures Strong technical, analytical, and troubleshooting abilities Familiarity with financial instruments, portfolio data, or asset management workflows Understanding of 3-tier architectures and production system environments Excellent communication skills, able to explain complex technical topics clearly Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future Preferred Skills Experience with performance measurement, attribution, or reporting systems such as B-One, FactSet, Eagle PACE/STAR, SimCorp Dimension, Aladdin, or MarkitEDM Hands-on experience building and maintaining data pipelines, file-based integrations, and scripted automation (bash, PowerShell, or similar) Familiarity with application server management (Tomcat) and message brokers (ActiveMQ, RabbitMQ) Experience with Web Services and APIs (REST, XML, JSON) Skilled with Excel for data analysis What's In It For You Health, life, and disability insurance Retirement savings plans Discounted employee stock purchase program Paid time off for holidays, family leave, and company-wide wellness days Flexible work accommodations Global community dedicated to volunteerism and sustainability Career progression planning with dedicated learning and development time Business Resource Groups open to all employees Salary range: $90,000-$120,000 (California) At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify. J-18808-Ljbffr