Shop Service Technician 4 - Heavy Equipment
Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We are seeking an experienced heavy equipment Shop Service Technician for our Little Elm, Texas, located at 27600 E University Dr., Aubrey, TX 76227. This position is responsible for providing high-quality repair service on heavy equipment in a shop environment, in order to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. The position has a Monday to Friday work schedule from 7:00 a.m. to 5:00 p.m.
Job Summary: This mechanic position is responsible for performing inspections, diagnoses, and repairs of diesel-powered heavy equipment and/or related equipment or components, following established procedures and guidelines. Works independently or as a member of a team to provide mechanical services that satisfies customer needs and achieves departmental goals.
Mid-level position - A Level IV Technician has a broad knowledge of the field's standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires minimal supervision; is often a team member on a large project.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Essential Functions
Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Troubleshoots and diagnoses equipment malfunctions and failures
Disassembles and assembles machine components to manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized tooling
Rebuilds, repairs, reconditions, and maintains equipment and components
Demonstrates good customer relations and support; communicates customer needs to shop management
Plans and controls cost of repair jobs
Completes parts orders and identifies parts for return
Provides a significant amount of task and behavior-oriented mentoring, and training to others
Maintains all equipment and work areas - keeps in good, clean, and orderly condition
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Works overtime as required by workload and customers' needs
Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
Requires regular and punctual employee attendance
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Extensive knowledge of dirt machines and tools, including their designs, uses, repair, and maintenance
Knowledge of heavy equipment machines such as dozers, excavators, motor graders, and other dirt moving equipment
Knowledge of repairing, troubleshooting, and diagnosing emission systems
Knowledge of electrical and hydraulic systems repair, troubleshooting, and diagnosing
Knowledge of shop safety practices and LOTO protocols
Proficient with current computer software, related hardware, and machine electronic systems - CAT ET and CAT SIS
Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
Operation and control skills - Controlling operations of equipment or systems
Equipment selection skills - Determining the kind of tools and equipment needed to do a job
Ability to operate a forklift and an overhead crane
The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
The ability to read, write, and understand information and utilize a computer to diagnose, troubleshoot and test equipment
The ability to listen to and understand information and ideas presented through spoken words and sentences
Owns a large and complete assortment of appropriate hand tools and may have some specialized tools
Education and Experience
Seven or more years of diesel-powered heavy construction equipment repair experience preferred
Ability and knowledge to read& use schematics and diagrams experience is preferred
High school diploma or equivalent preferred
Graduation from a diesel technology program preferred
Supervisory Responsibilities
None
Travel
Some travel may be expected for this position
Physical Requirements
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Frequently moves materials or equipment weighing up to 50 pounds
Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
Be able to maneuver safely and work underneath equipment
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Work Environment
Regularly works indoors around moving mechanical parts
May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
Noise level may be loud at times
Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
Requires wearing common protective or safety equipment
Required to perform work in cramped spaces and/or high places
Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
LI-HCT
LI-JH1
HOLTCAT
CATERPILLAR
CAT
HEAVYEQUIPMENT
DOZER
EXCAVATOR
DIESEL_ENGINES
TECHNICIAN