SAP Service Delivery Manager

SAP Service Delivery Manager10+ years of SAP Service Delivery experiencePast experience in managing SAP accounts including SAP partner relationshipsExperience in managing large teams globally is mandatoryExperience in estimation pricing models/Change Management/GovernanceExpertise in driving AMS initiativesSimplifications, efficiencies and transformation targets to align with budgeted P&LEngagement SLA adherence for support & enhancementsUpkeeping Knowledge management, best practices and industry recommendationsConducting daily operations review to manage service levelsProficient in conducting internal, external reviews with senior/executive leadershipStrong understanding of contract teams MSA, SOW etc.