Only Local to Sacramento , CA - Technical Support ( Microsoft Intune & Apple Business manager exp is Must ) Hybrid in Sacramento
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Bright Sol, is seeking the following. Apply via Dice today!Role: Senior Technical Support-Desktop and End user SupportPosition Type: ContractSacramento , CA - Hybrid ( 2 -3 days a week onsite)We are looking for a candidate with strong, in-depth experience in Intune and Apple Business Manager for device management and complianceMinimum of five (8) years of experience aligning IT systems with organizationalbusiness processes. At least three (5) years of that experience must have been in alead capacity.Minimum of seven (7) years of FTE experience in IT support roles, particularly intier 2 and tier 3 service desk environments.Minimum of three (7) years of Full-Time Equivalent (FTE) Experience inadministration of Microsoft 365 Services to include:User Licensing ManagementMicrosoft TeamsIntuneExchange OnlineSharePointOneDriveMicrosoft BookingsMicrosoft Defender for EndpointMDMMinimum of seven (7) years of FTE experience in TicketingSystems to include: Advance experience with ticketing systems such as SolarWindsSamanage or similar platformsMinimum of seven (7) years of FTE experience in Patch Management to include:Advance experience with patch management processes, including the assessment,scheduling, deployment, and verification of patches across various systems.Minimum of seven (7) years of FTE experience in Cloud Security to include anunderstanding of cloud security principles and practices, including secureconfigurations, (IAM), and data protection.Minimum of seven (7) years of FTE experience in Prisma Suite including familiaritywith Prisma Cloud, Prisma Access and other components of the Prisma suite.Minimum of seven (7) years of FTE experience in Networking including strongknowledge of networking concepts.Minimum of seven (7) years of FTE experience in Security Tools such as SecurityInformation and Event Management (SIEM) systems, threat detection, and incidentresponse.Minimum of seven (7) years of FTE experience in in Scripting and Automation toinclude proficiency in scripting languages like Python or BashMinimum of seven (7) years of FTE experience in Compliance and Governanceincluding the understanding of regulatory compliance requirements and bestpractices for governance in cloud environments.Minimum of seven (7) years of FTE experience in Integration Skills to include theability to integrate Prisma solutions with other security tools and platforms, and tomanage APIs for automation and data exchange