Concierge Officer, Part-time

Job DetailsJob LocationBrooklyn Navy Yard (Bldg. 77) - Brooklyn, NY - Brookyln, NYSalary Range$23.00 HourlyDescriptionJob Title: Concierge OfficerEmployment Status: Part-time, Non-Exempt Union Status: Local 553 Department: Security Reports To: Director of Security Shift: Thursday - Monday, 9:00am - 2:00pmSummaryThe concierge officer will ensure the safety and security of visitors, tenants and employees at Building 77 while providing excellent customer service.Areas of Responsibility Be governed by CPR, Courtesy, Professionalism, and Respect, as well as Customer Service guidelines Greet and assist visitors in building, providing a high level of customer service Assist with wayfinding and direct visitors appropriately, prohibiting access to unauthorized areas Assist visitors with identification cards, visitor passes, and overall speedy access Be aware of conditions requiring attention; immediately report any unusual crime, occurrence, accident or hazardous conditions Investigate suspicious conditions in the building and Flushing Avenue courtyard Maintain activity log and complete daily reports Monitor radio and all command station systems Become familiar with all computer-based security and emergency systems Monitor camera station, elevator banks, fire station, making notifications as needed Answer phones promptly and politely Maintain general upkeep of security desk Review Hot Sheet daily during each shift and check appointment book Required Skills And Abilities Strong writing and verbal communication skills Excellent customer service skills Working knowledge of computers and software programs such as ProxyClick Qualifications 1+ years of experience in a security officer and/or customer service role Security license 8-hour and 16-hour security training certifications Driver’s license Certificate of Fitness F-01 Citywide Fire Guard for Impairment, City of New York (must obtain within 90 days)