Director of Technical Delivery & Solutions Engineering
About UsLegora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way.Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality.Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design.When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place.We’re not just shaping the future of legal tech — we’re defining it. Ready to join us in building the intelligent future of law?We are looking for a Director of Technical Delivery & Solutions Engineering to build and lead our global customer-facing technical function.This role will own the lifecycle of technical engagement with customers, from technical discovery and solution design during the sales process through technical implementation and integration.You will build and lead distributed teams of Solutions Engineers and Technical Delivery Managers across the globe, including EMEA and APAC, ensuring Legora delivers a world-class customer experience at every stage.This is both a strategic leadership role and a builder role: you will design the function, define processes, build teams and create the playbooks that enable Legora to scale globally.This is a NYC-based, 5-day in-office role, we believe building together in person drives better outcomes.What You’ll DoBuild and lead our global Solutions Engineering and Technical Delivery functionHire, mentor, and manage managers and teams distributed globallyOwn the technical lifecycle from pre-sales discovery and solution architecture to implementation and onboardingEnsure successful enterprise deployments, including SSO, integrations, and enterprise system connectivityDevelop scalable technical playbooks, demo frameworks, and implementation standardsPartner closely with Growth, Product, Engineering, and Customer Success to improve customer outcomes and influence product directionDefine metrics and processes that enable the function to scale efficiently across regionsWhat We’re Looking For10+ years in Solutions Engineering, Professional Services, or Technical DeliveryExperience building and leading global technical customer-facing teamsStrong background in enterprise SaaS implementations and integrationsExcellent leadership, communication, and cross-functional collaboration skillsA builder mindset and ability to operate in a fast-paced, high-growth environmentBenefits & PerksWe invest in our people with a comprehensive, thoughtfully designed benefits package:Medical, Dental & VisionMultiple medical plan options through Aetna and Kaiser PermanenteHSA or Healthcare FSA (based on plan selection)Dental plans via MetLifeVision coverage through VSP Vision CareFamily SupportGenerous parental leaveFree access to Maven ClinicDependent Care FSAFree One Medical membership for employees and dependentsAdditional PerksPre-tax commuter benefitsLife Insurance + STD/LTD401(K) with generous company matchUnlimited PTORobust voluntary benefits, including identity protection (via Aura), legal coverage through MetLife, pet savings programs, and moreLegora is an Equal Opportunity EmployerAt Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.Compensation Range: $200K - $270K