Director of AI-Driven Customer Support & Onboarding

A company dedicated to small business success is looking for a Director of Customer Support to lead their support and payroll onboarding functions. This role focuses on enhancing customer experience, streamlining processes, and leveraging AI for operational efficiency. You will build a high-performing team and ensure customer insights inform strategic decisions for improved retention and revenue growth. The ideal candidate will have over 8 years of experience in customer support leadership and a strong understanding of payroll systems. J-18808-Ljbffr