Program Manager (contract)

Program Manager (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft. Summary: This position plays a pivotal role in shaping how business and technical decision makers discover, evaluate, and engage with enterprise solutions through digital channels. Working within a digitally centric brand and performance marketing group, you will be responsible for crafting content strategies that deliver cohesive, measurable, and connected customer journeys across web, email, paid campaign landing experiences, and in-product touchpoints. Your work will directly influence how commercial audiences experience products across the digital ecosystem, translating complex product narratives into clear, compelling, and customer-centered digital experiences. This role requires a strategic thinker who can balance editorial excellence with operational rigor and data-informed decision making, ensuring every piece of content serves a clear purpose in the customer journey while maintaining brand integrity and driving measurable business outcomes. Job Responsibilities: Define content strategies that support commercial acquisition, education, comparison, and conversion goals across priority customer journeys Translate business priorities and audience needs into clear messaging frameworks, narrative structures, and modular content systems Partner with customer journey leads and channel owners to ensure content aligns to critical moments across the end-to-end journey Write, edit, and refine content for high-impact web pages, landing experiences, email, and modular components Ensure content is clear, persuasive, accessible, on-brand, and legally compliant while effectively addressing customer pain points and decision needs Source and prioritize content topics using customer demand signals, organic search data, and intent data Collaborate with analytics and channel leads to ensure content investments support audience needs, search opportunity, and business goals Apply search engine optimization and answer engine optimization best practices, including information hierarchy, internal linking, structured summaries, and FAQ patterns Partner with analytics teams to assess content performance and identify optimization opportunities Support testing, iteration, and refresh cycles based on performance signals and customer behavior Contribute to content standards, voice and tone guidelines, and quality benchmarks Support intake, briefing, review, and publishing workflows to ensure efficient and predictable execution Partner with delivery and agency teams to scale production while maintaining quality and consistency Work closely with web, email, paid, and in-product channel leads to ensure cohesive storytelling across touchpoints Collaborate with brand, product marketing, design, legal, localization, and analytics partners throughout the content lifecycle Communicate clearly with stakeholders and incorporate feedback while protecting content strategy integrity Use AI effectively, responsibly, and confidently, integrating it into workflows while applying critical judgment and practical skills Requirements: Five to seven years of experience in content strategy, content design, editorial, or digital marketing roles Demonstrated experience writing and optimizing content for high-traffic digital experiences Experience supporting business-to-business or commercial marketing audiences Experience working within enterprise content management system environments and modular content systems Experience partnering with agencies or outsourced writers Bachelor's degree in Marketing, Communications, English, Journalism, Human-Centered Design, or a related field, or equivalent experience Deep experience defining content narratives and messaging frameworks for high-traffic web and landing experiences Hands-on copywriting and copyediting capabilities for complex, high-visibility digital experiences Ability to translate established product narratives into clear, customer-centered content that supports discovery, evaluation, and conversion for commercial audiences Proven expertise applying search engine optimization fundamentals and emerging answer or generative engine optimization practices Proficiency with intent-aligned writing, information hierarchy, structured summaries, internal linking, and FAQ patterns Strong ability to partner with analytics teams to assess content performance and identify optimization opportunities Experience using engagement and behavior signals to continuously improve clarity, relevance, and effectiveness of digital content Excellent written and verbal communication skills Strong understanding of content operations and governance processes Ability to work collaboratively across multiple teams and stakeholders AI fluency with practical application in content workflows Experience with modular content systems and scalable content frameworks Familiarity with headless or enterprise content management system environments Understanding of B2B or commercial marketing audiences and their unique needs Additional Details: Location: Remote Duration: 2 months Pay Range*: $58.50 - $66 per hour Weekly Schedule: 40 hours Job Status: Non-Exempt Application Deadline: Apply within 72 hours of the posting date to ensure consideration. This role is eligible for the following benefits: Medical, dental & vision Hospital plans 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents) Company paid short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Employee Assistance Program Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.