JORY Busser - PT & FT

The Allison Inn & Spa is Oregon wine country's only full-service resort. Located within the breathtaking natural splendor of the Willamette Valley, The Allison Inn & Spa presents an unparalleled experience of a luxury resort. JORY is the signature restaurant at The Allison Inn & Spa. Our creative fine dining menus accentuate the flavors of the Willamette Valley with a strong influence on seasonal, garden-to-table agriculture.At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by our surroundings and community. At this time we are recruiting for two (2) full-time or part-time Server Assistants/Bussers. Compensation is $16.45 per hour. This position is Tip/Tipping Pool eligible. Please join our dedicated team in providing world class service and meaningful memories for our guests.The Allison Inn & Spa Standards of ExcellenceAt all times, cultivate a welcoming environment for our guests:great guests with a smilelearn and use guest nameswelcome returning guestsGenuinely thank guests and invite them to returnConsistently demonstrate teamwork by sharing responsibilities with a positive attitudeMaintain confidentiality and respect the privacy of our guests at all timesInteract professionally at all times with guests and your team membersSupport management and leadership business decisionsLearn and comply with The Allison Inn & Spa policies and proceduresFollow all safety policies and proceduresThe Restaurant Server Assistant (SA) /Busser is a hospitality-minded individual with a personal and professional commitment to excellence and elevated service, and a constant consideration for others.As the primary support role for our Restaurant Servers, the SA/Busser must be able to work in collaboration with others, be an excellent communicator, and be able to receive direction and assignments in a demanding, fast-paced environment.You exude professionalism and are inquisitive, resourceful, and thoughtful. You must anticipate the needs of our guests and the Server team and be an essential part of our elevated approach to service.Strong candidates will be driven, proactive, anticipatory, organized, and committed to exceptional service.Duties and ResponsibilitiesWork closely with Servers, Bartenders, Expo, and Managers to keep our restaurant running smoothlyDeliver a high level of hospitality and caring to our guestsMaintain a clean and elegant dining room by clearing, breaking down, and resetting tablesRun food and deliver dishes to guests with efficiency and professionalismStock all stations with the needed glassware, cutlery, and dishes.Monitor service areas in the bar, living room, and dining roomServe In Room Dining orders and perform IRD dish collectionsOther duties include but are not limited to: completing side work, brewing coffee and tea, cleaning, organizing, and restockingHave knowledge and familiarity with our culinary and beverage menus, and a willingness to deepen expertise in these areasKeep a neat, groomed, professional appearance as per The Allison guidelines. Be in a proper, clean, well-maintained uniform at all timesMaintain sanitation and cleanliness per Jory and Oregon state health guidelinesFollow service guidelines through the complete meal serviceServe as liaison with front desk and restaurant managers for guest needs and commentsClose restaurant properly, prepare for the next shift and complete side-work and cleaning dailyAny additional duties assigned by managementJob Skills/Requirements/QualificationsRequired experience: 1 year in a restaurant or in customer serviceHigh school diploma or GEDAbility to read, write, and communicate in EnglishInterest in fine dining cuisine and elevated beveragesExperience in the food and beverage industry is preferredAn enthusiastic, positive demeanor and desire to provide exceptional guest serviceMust be available to work on Saturday and Sunday mornings, and evenings and holidaysWillingness to work long hours, irregular shifts, weekends, holidays, and blackout daysAdhere to The Allison Inn & Spa Food and Beverage grooming and appearance standards, or ability to adjust appearance accordinglyPossess an OLCC Service PermitPossess a current Food Handlers CardClear pre-employment Background CheckWorking conditions/Physical RequirementsAbility to lift up to 50 pounds of heavy wine, boxes, suppliesAbility to carry up to 25 pounds across the distance of the various dining areasAbility to reach with hand and arms, sit, stand, walk, use stairways to climb throughout the property, be in refrigerated areas, and to talk or hearStanding, walking, bending, reaching, and kneeling for extended periods of time up to eight (8) hours per shiftSpecific vision abilities required include close vision, color vision, distance vision, depth perception, and ability to adjust focusThe noise level is moderateThe work environment has frequent temperature swings as the employee moves between guest spaces, outdoors, and refrigerators for exampleReasonable accommodations may be requested by participating in an interactive process