Client Service Representative (CSR) - Home Care

Client Service Representative (CSR)in Chesterfield, MO & Fenton, MODiscover a client service role that makes every day rewarding. As a CSR for Interim HealthCare, you'll be part of a team that is improving lives through the home-based care they provide.Interim HealthCare is the nation's first home care company and a leading employer of CSRs seeking a career with purpose. We are looking for a service-oriented professional to assist our team with inquiries, recruitment, staff scheduling and the daily operations of our office. If you're ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this!Our Client Service Representatives enjoy some excellent benefits:Make a positive impact in the lives of others through the work you doFamily-oriented culture that promotes work-life balanceOnline training, growth and ability to earn CEUsTuition discounts through Lindenwood UniversityPTO, Holiday pay, Sick time, etc.Opportunity for monthly performance bonus after 90-daysAs a Client Service Representative, here's a big-picture view of what you'll do:Assist our office manager in ensuring compliance with quality and operational standardsAssists with scheduling staff and improve the process of client/patient scheduling for home care servicesDocument job orders, receive referrals and assist with staffing ordersManage employee files, verify credentials and certifications, assist with interviewing process, conduct background checks and advertise for staff positionsVerify client insurance and assist with office functions such as marketing, payroll and collectionsAssist with orientation and new hire processes and proceduresOn-Call responsibility with admin rotationIn-office position rotating between two office locations: Chesterfield/FentonA few must-haves for Client Service Representatives:Associate's degree or equivalent years of training and work experienceMinimum of 2 years of experience in healthcare or a related industryUnderstanding of state and federal home care standards and regulationsExcellent oral and written communication skills with clinical and non-clinical staffStrong organizational skills, attention to detail and computer software proficiencyFlexibility, adaptable, and ability to handle fast work environmentWhy Work for Interim HealthCare?Founded in 1966, Interim HealthCare is the nation's first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.#INDSTL