Trolley Driver - Seasonal

POSITION PURPOSEProvide a consistently high degree of customer service for all guests and visitors by driving resort vehicles (shuttle van or Trolley) to transport guests, clients, or company personnel to the surrounding areas. Provide information regarding the city, directions and attractions. Assist in other areas of the Bell/Valet department such as greeting guests and assisting with luggage as they load/unload their vehicle.This is a Seasonal Position: From: March 2026 to September/August 2026ESSENTIAL FUNCTIONSDrive vehicle from individual or central loading area to destinations according to assigned schedule or per guest or client request.Assists passengers into and out of vehicle. Assist with loading and unloading baggage.Provides passengers with information about the local area.Operates radio or similar device to communicate with base station or other vehicles to report status of service.Cleans and services vehicle with fuel, lubricants, and accessories.Keeps records of trips and behavior of passengersOther:Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.SUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:Adhere to resort safety standards.Perform other duties and handle projects as assigned by Manager.Assist in maintaining high morale level in the department by displaying a positive attitude.Be thoroughly familiar with and inform guests of resort facilities, hours of operation, and special promotions.Perform any or all duties assigned by management.SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:Must be able to speak, read, write and understand the primary language(s) used in the workplace.Must be able to read and write to facilitate the communication process.Requires good communication skills, both verbal and written.A valid drivers license with no infractions within seven years is required.Must be flexible with willingness to work extra hours as needed.Must be competent and safe driver.Must maintain a good demeanor and must be a team playerPhysical DemandsMost work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems.Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.Talking and hearing occur continuously in the process of communicating with guests, clients, and associates.Vision occurs continuously with the most common visual functions being those of near vision and depth perception.Must be able to see clearly at night.Requires manual dexterity to use and operate all necessary equipment.Must have the ability to bend, squat and lift up to 75 lbs.Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.Must be able to bend, stoop, squat and stretch.Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.EducationHigh school or equivalent education required.Experience3 + years Commercial Driving experience required.Previous Hotel Experience preferred.Must have and maintain a clean driving record.Licenses or CertificatesValid CA Commercial Drivers License (Class B) with Passenger Endorsement.** Driver GuidelinesI. In order for a driver to be approved, the following criteria must be met:Maximum of 1 moving violation in the last three years in combination with one at faultaccident.Maximum of 2 moving violations in the last 3 years with no at fault accidents.Maximum of 2 at fault accidents in the last 3 years with no moving violations.No speeding over 80 miles per hour.All drivers must be licensed for at least 3 years.II. Any driver with any of the following in the last 3 years is unacceptable:Conviction for an alcohol and/or drug related driving offenseRefusal to submit to a Blood Alcohol Content (BAC) TestFailure to stop/report an accident and leaving the scene of an accident as defined by State lawsConviction for homicide, manslaughter, or assault arising out of the use of a vehicleSuspension, revocation, or administrative restriction of driver's license within the last three yearsConviction for reckless or careless drivingRacingPassing a stopped school busPossession of a controlled substanceMaking a false accident reportThree or more "Company Vehicle" physical damage claims in any twelve month periodSpeeding (10+MPH over posted speed limit)Conviction for attempting to elude a police officer.III. As respects to Drivers under 25 years old, the following guidelines apply:No drivers under 21 years oldDrivers between the ages of 21 and 25 will be considered so long as:No driving of 15 passenger vans.Clean MVRValid Driver's License in effect for at least 3 years.IV. No more of 25% of drivers should be under the age of 25 or over the age of 74.V. Violations include seat belt violations, but do not include such non-moving violations as weight violations or improper or inadequately maintained equipment.Any unauthorized passengers, other than company employees, are not permittedSeat belts must be utilized when the vehicle is in motionThe use of radar detectors is forbidden in all vehicles owned or used by the companyCargo will be secured and all doors locked while en route and while the vehicles are parked.Driving distractions must be avoided, which includes the use of cell phones, while operating a vehicle on behalf of the company.GroomingAll employees must maintain a neat, clean and well-groomed appearance per Westin/Sheraton Carlsbad's standards.Attendance:Regular attendance in conformance with the standards, which may be established by Westin/Sheraton Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment.This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.Ownership: